Daniela Fuentes
Charlotte,NC
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Daniela Fuentes Fp. by leveraging exceptional communication and problem-solving skills. Adept at multitasking, my background in nursing and housekeeping showcases a commitment to improvement and teamwork, with a track record of surpassing sales targets and streamlining patient care processes.
Overview
12
12
years of professional experience
Work History
Huoskeeping
Busy Crew Llc
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
Huokeeping
Hotel Aloft
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Comerciante Independiente
Daniela Fuentes Fp.
08.2020 - 01.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Licenciada En Enfermeria
Ambulatorio Turmero Venezuela
12.2012 - 09.2020
- Administered medications and treatments as prescribed by physicians.
- Provided emotional support to patients and families coping with acute illness or chronic conditions, fostering trustful relationships with them throughout their healthcare journey.
- Delivered culturally competent care tailored to meet the diverse needs of the patient population served within the facility.
- Demonstrated commitment to professional growth by attending continuing education courses regularly staying up-to-date on best practices in nursing.
- Collaborated with nursing colleagues on unit-based committees to address practice concerns and implement innovative solutions that enhance overall unit functioning.
- Increased efficiency through accurate documentation of patient assessments, interventions, and outcomes using electronic health records.
- Streamlined patient care processes by working closely with charge nurses and nurse managers to identify opportunities for improvement.
- Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members.
- Improved patient outcomes by providing compassionate and comprehensive care to patients in various clinical settings.
- Participated in unit-based quality improvement projects that led to enhanced patient safety and satisfaction levels.
- Contributed to a positive work environment by collaborating with interdisciplinary teams to provide optimal patient care.
- Promoted patient-centered care by advocating for patients'' needs and preferences during interdisciplinary rounds and care conferences.
- Utilized critical thinking skills while participating in rapid response and code blue situations, contributing to positive patient outcomes.
- Reduced hospital readmissions by providing thorough discharge education and follow-up care coordination.
- Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
- Evaluated patient histories, complaints, and current symptoms.
Licenciada En Enfermeria
Instituto Policlinico De Turmero Venezuela
06.2013 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Education
Licenciada En Enfermeria - Enfermera
Universidad Romulo Gallegos
Venezuela07.2012
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Attention to detail
- Microsoft office
- Dependable and responsible
- Flexible and adaptable
- Decision-making
- Customer relations
- Calm under pressure
Languages
Español
Native or Bilingual
Timeline
Huoskeeping
Busy Crew Llc
06.2024 - Current
Huokeeping
Hotel Aloft
04.2024 - Current
Comerciante Independiente
Daniela Fuentes Fp.
08.2020 - 01.2023
Licenciada En Enfermeria
Instituto Policlinico De Turmero Venezuela
06.2013 - 08.2019
Licenciada En Enfermeria
Ambulatorio Turmero Venezuela
12.2012 - 09.2020
Licenciada En Enfermeria - Enfermera
Universidad Romulo Gallegos
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