DANIELA GARCIA
Miami Springs,FL
Summary
Dynamic Project Management Analyst at Beckman Coulter, Inc. with a proven track record in demand planning and resource optimization. Achieved a 35% increase in program utilization and eliminated a backlog of 77 accounts. Skilled in KPI development and cross-functional collaboration, driving operational efficiency and strategic decision-making.
Overview
10
10
years of professional experience
Work History
Project Management Analyst
Beckman Coulter, Inc.
Miami, USA
2021.01 - 2025.01
- Led planning and execution of regional programs, aligning demand forecasts with resource capacity and product launch timelines
- Built and managed demand planning models to forecast program needs and guide scheduling decisions
- Coordinated cross-functional stakeholders in product, commercial, and service teams to align priorities and ensure effective execution
- Increased program utilization from 60% to 95% within one year, improving efficiency and customer access
- Eliminated a backlog of 77 customer accounts in six months through improved prioritization and planning
- Developed KPIs and dashboards that tracked utilization, capacity, and performance metrics for informed decision-making
- Identified capacity gaps and provided data-driven recommendations to leadership for resource optimization
- Supported new product readiness by aligning training capacity with launch timelines and mitigating risks
NACO Service Coordinator
Beckman Coulter, Inc.
2018.01 - 2021.01
- Reduced compliance issues from 273/month to 2/month through process improvements and tracking
- Managed program logistics, including equipment readiness and scheduling, to facilitate seamless instructor coordination
- Coordinated scheduling and logistics for field service training programs, ensuring timely and efficient training delivery
- Built tracking systems to improve visibility into demand and operational performance
Customer Coordinator
Beckman Coulter, Inc.
2018.03 - 2018.07
- Coordinated customer inquiries using CRM software for efficient communication.
- Managed order processing and ensured timely fulfillment of customer requests.
- Coordinated enrollment and scheduling for technical training programs, ensuring optimal attendance and resource allocation
- Maintained LMS records and generated reports on program performance to support data-driven decision making
- Developed training materials to enhance staff knowledge on product features.
Executive Assistant to CEO
Ball & Chain
2015.01 - 2018.01
- Managed executive calendars and scheduled appointments for leadership team.
- Coordinated executive operations and scheduling to enhance cross-functional collaboration
- Coordinated travel arrangements for domestic and international business trips.
- Prepared meeting agendas and compiled relevant materials for discussions.
- Facilitated business initiatives and events to support organizational goals
Education
Bachelor of Arts - Interdisciplinary Studies
Florida International University
Miami, FL2021-12
Skills
- Project and program coordination
- Demand planning and forecasting
- Capacity planning
- Resource allocation
- Data analysis
- KPI development
- Process improvement
- Operational strategy
- Stakeholder management
- Cross-functional collaboration
- Power BI visualization
- Oracle software
- ServiceMax platform
- Smartsheet application
- Miro tool
- Training program development
- Document management
Timeline
Project Management Analyst
Beckman Coulter, Inc.
2021.01 - 2025.01
Customer Coordinator
Beckman Coulter, Inc.
2018.03 - 2018.07
NACO Service Coordinator
Beckman Coulter, Inc.
2018.01 - 2021.01
Executive Assistant to CEO
Ball & Chain
2015.01 - 2018.01
Bachelor of Arts - Interdisciplinary Studies
Florida International University