Daniela Garcia De Leon
Hillsboro,OR
Summary
Versatile and results-driven professional with a robust background in administrative and sales roles, notably at Virginia Garcia Memorial Health Center. Excelled in enhancing patient and customer experiences, financial oversight, and team leadership. Skilled in bilingual communication and Microsoft Office, with a proven track record in operations optimization and conflict resolution.
Overview
5
5
years of professional experience
Work History
Administrative Receptionist
Virginia Garcia Memorial Health Center
02.2023 - Current
- Acted as the first point of contact for all visitors and patients, ensuring smooth operations at the front desk
- Coordinated daily administrative tasks, supporting various teams with scheduling, document preparation, and data entry
- Directed patient inquiries to the appropriate departments, enhancing overall patient experience and operational efficiency
- Managed sensitive information and ensured compliance with confidentiality standards
Sales Associate / Front-End Supervisor
Bed Bath & Beyond
01.2020 - 01.2022
- Led front-end operations, supervising daily cashier functions and ensuring the accuracy of financial transactions
- Managed customer inquiries, providing tailored product recommendations and resolving issues to maintain high levels of customer satisfaction
- Conducted 'key turns' for high-value transactions and returns, maintaining oversight to prevent financial discrepancies
- Supported management with end-of-day financial reconciliations, including nightly deposit counts
- Trained and mentored new hires, reinforcing company policies and customer service standards
- Managed employee schedules and handled high-volume customer calls efficiently
Education
High School Diploma -
Liberty High School
Skills
- Leadership and Team Management
- Customer Relationship Management
- Project Coordination and Task Management
- Financial Accuracy & Cash Handling
- Documentation and reporting
- Operations Optimization
- Bilingual Communication (English/Spanish)
- Business Communication (Verbal & Written)
- Conflict Resolution & Negotiation
- Training & Development
- Telephone skills
- Mail distribution
- Certified Microsoft office specialist
- Time management
- Project management
- Project coordination
- Reception desk management
- Calm demeanor
Languages
Spanish
Professional
Timeline
Administrative Receptionist
Virginia Garcia Memorial Health Center
02.2023 - Current
Sales Associate / Front-End Supervisor
Bed Bath & Beyond
01.2020 - 01.2022
High School Diploma -
Liberty High School
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