Daniela Garrett
Doral,FL
Summary
A skilled bottle service professional with a passion for providing exceptional guest experiences in high-end hospitality settings. Committed to delivering top-tier service and exceeding customer expectations impeccable presentation, and a warm and engaging demeanor. Eager to contribute to a dynamic team and elevate the overall dining and nightlife experience for patrons.
Overview
9
9
years of professional experience
Work History
Bottle Service
BLVD Nights
09.2021 - 11.2021
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Enhanced customer experience by providing personalized bottle service and attentive care to VIP guests.
Manager
Cinetopia 18
05.2016 - 01.2019
- Run the runners, bartenders and servers department
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Accomplished multiple tasks within established timeframes.
Server
The Living Room
08.2012 - 05.2016
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Public Relations
Missouri Valley College
Marshall, MO05.2016
Skills
- Critical thinker
- Decision maker
- Excellent communication skills
- Works well under pressure
- Fast learner
- Organizing skills
- Menu Memorization
- Up selling capability
- Committed team player
Skills
Strong communication skills to effectively interact with customers, excellent organization skills to keep track of orders and requests, confidence to work in a fast-paced environment, and a positive attitude to provide top-notch customer service.
- Spanish
- English
Timeline
Bottle Service
BLVD Nights
09.2021 - 11.2021
Manager
Cinetopia 18
05.2016 - 01.2019
Server
The Living Room
08.2012 - 05.2016
Bachelor of Arts - Public Relations
Missouri Valley College