Daniela Godoy
Wake Forest,NC
Summary
Motivated Visual Merchandiser with 5 years of experience in the retail industry. Strong background in the fields of merchandising, inventory management, product placement and store display layout. Highly skilled in customer service and training new team members.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Old Navy
03.2018 - Current
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- 5 years of experience styling merchandise and setting shops for mens, kids and baby departments.
- Mapped merchandise flow, product and fixture placement on the sales floor.
- Established team priorities, maintained schedules and monitored performance.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Collaborated with general store manager and district manager to develop effective merchandising strategies, optimizing product placement and sales performance.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Marshalls
03.2018 - 05.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Key Holder Leader
The Travel Store
02.2017 - 02.2018
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Provided consistent feedback to staff members on their performance, facilitating opportunities for growth and improvement as needed.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Trained new hires on company policies, procedures, and best practices in sales techniques and customer service.
- Streamlined opening and closing procedures as integral member of store staff.
- Worked effectively in fast-paced environments.
- Provided professional services and support in a dynamic work environment.
Education
Master of Science - Telecommunication And Network Management.
Yacambu University
Barquisimeto, Venezuela.02.2013
Bachelor of Science - Telecommunications Engineer
Santa Maria University
Barinas, Venezuela.01.2010
Skills
- Work Planning and Prioritization
- MS Office
- Project management abilities
- Teamwork and Collaboration
- Business Analysis and Reporting
- Employee Coaching and Mentoring
- Staff Management
- Retail Operations Management
- Customer Service
- Computer Skills
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Manager
Old Navy
03.2018 - Current
Sales Associate
Marshalls
03.2018 - 05.2019
Key Holder Leader
The Travel Store
02.2017 - 02.2018
Master of Science - Telecommunication And Network Management.
Yacambu University
Bachelor of Science - Telecommunications Engineer
Santa Maria University