Daniela Gomez Estrada
Sanford,FL
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
IHOP
Sanford, FL
02.2022 - 11.2024
- Greeted guests and provided menus.
- Set up tables.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Handle situations that are not comfortable.
- Responded to ad hoc cleaning duties at end of shift.
Server
Olive Garden Restaurant
Orlando, FL
01.2023 - 06.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
sabor cubano bar
Miami, FL
02.2021 - 11.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stocked service areas with supplies during slow periods.
Education
High School Diploma -
College Academy Florida
Colombia12-2012
Skills
- Safe Food Handling
- Order Management
- Guest Engagement
- Supply Restocking
- Food inspection
- Table Bussing
- Beverage Preparation
- Daily specials memorization
- Order delivery practices
- Server training
- Team member support
Timeline
Server
Olive Garden Restaurant
01.2023 - 06.2024
Server
IHOP
02.2022 - 11.2024
Server
sabor cubano bar
02.2021 - 11.2021
High School Diploma -
College Academy Florida
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