Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DANIELA GONZALEZ

El Campo

Summary

Dedicated front desk receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

MEHOP Vibrance Health
12.2023 - 06.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Handled sensitive patient information with confidentiality, adhering to company privacy guidelines.
  • Confirmed appointments, communicated with patients, and updated patient charts.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Front Desk Receptionist

Bar C Finance
10.2017 - 11.2023
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Collected loan payments, processed transactions and updated relevant records.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Some College (No Degree) -

Wharton County Junior College
Wharton, TX

High School Diploma -

El Campo High School
El Campo, TX
06.2015

Skills

  • Patient scheduling
  • Appointment management
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Microsoft office
  • Check-in management
  • Call handling
  • Telephone etiquette
  • Petty cash management
  • Co-payment collection
  • Adaptable and flexible
  • Time management
  • Problem-solving
  • Flexible schedule
  • Collaboration and teamwork
  • Patient eligibility requirements

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

MEHOP Vibrance Health
12.2023 - 06.2025

Front Desk Receptionist

Bar C Finance
10.2017 - 11.2023

High School Diploma -

El Campo High School

Some College (No Degree) -

Wharton County Junior College

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