Daniela Gregorio
Omaha,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Community Associate
Regus Management Group
Omaha, NE
11.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
Manager
Sonic
Omaha, NE
07.2022 - 07.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Fulfillment Team Member
Omaha Steaks
Gretna, NE
11.2022 - 01.2023
Server
Spaghetti Works
Omaha, NE
04.2021 - 07.2022
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Greeted customers, answered questions and recommended specials to increase profits.
Fulfillment Team Member
Omaha Steaks
Gretna, NE
11.2020 - 01.2021
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Followed order sheets to pick correct stock and prepare pallets.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Omaha Central High School
Omaha, NE05.2018
Skills
- Strategic Planning
- Employee Training and Development
- Bilingual
- Team Leadership
- Fast Learning
- Multitasking
- Workforce Management
Timeline
Community Associate
Regus Management Group
11.2023 - Current
Fulfillment Team Member
Omaha Steaks
11.2022 - 01.2023
Manager
Sonic
07.2022 - 07.2023
Server
Spaghetti Works
04.2021 - 07.2022
Fulfillment Team Member
Omaha Steaks
11.2020 - 01.2021
High School Diploma -
Omaha Central High School