Daniela Guzman
Chicago,IL
Summary
Organized and motivated employee and college student eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand different skills, embrace challenges while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Line Crew Employee
Poke Poke
Chicago, IL
03.2022 - 05.2024
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Provided take-out services to customers who preferred to dine offsite.
- Performed opening and closing duties such as counting money, organizing supplies.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Informed customers of daily specials, menu items, and restaurant policies.
Barista
Dunkin' Donuts
Chicago, IL
08.2020 - 02.2022
- In charge of the walk-in sector, preparing specialty coffee drinks and other beverages according to the menu and costumers preferences.
- Operated cash registers and credit card machines for transactions.
- Demonstrated knowledge of menu items by describing ingredients and preparation methods to customers.
- Ensured compliance with all health codes and safety regulations regarding food handling.
- Stocked shelves with fresh merchandise on a regular basis.
- Restocked condiments such as sugar packets, stirrers, creamers, throughout the day.
- Monitored stock levels and communicated needs to supervisors when necessary.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
Education
Associate of Arts - Photography
Harold Washington College
Chicago, IL09-2024
Skills
- Task Prioritization
- Time Management
- Quality Assurance
- Problem Resolution
- Open minded and flexibility
- Empathy in different situations
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Line Crew Employee
Poke Poke
03.2022 - 05.2024
Barista
Dunkin' Donuts
08.2020 - 02.2022
Associate of Arts - Photography
Harold Washington College