Daniela Hancock
Washington,DC
Summary
Adept at workflow optimization and team collaboration, I significantly enhanced pharmacy operations at CVS. Confidentiality and HIPAA compliance expertise and problem-solving abilities ensured high-quality patient care. My tenure at Safeway honed my precision in medication management, showcasing my commitment to excellence and integrity in the pharmacy technician role. Driven Pharmacy Technician with three years of experience and success working in fast-paced pharmacy retail settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories, and updating pharmacy records. I was excited to bring talent and a record of excellence in customer service to the growing pharmacy.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
CVS
06.2021 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than hundreds of daily prescriptions in a high-volume retail pharmacy environment.
Pharmacy Clerk
CVS Pharmacy
12.2015 - 05.2017
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Pharmacy Technician Trainee
Safeway
10.2007 - 06.2008
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Education
High School Diploma -
Henry E. Lackey
Washington, DC06.2005
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Additional Information
Currently attending University of the District of Columbia.
Reference available upon request.
Timeline
Pharmacy Technician
CVS
06.2021 - 01.2022
Pharmacy Clerk
CVS Pharmacy
12.2015 - 05.2017
Pharmacy Technician Trainee
Safeway
10.2007 - 06.2008
High School Diploma -
Henry E. Lackey