Daniela Henao
Framingham,MA
Summary
Dedicated Criminal Justice student at Suffolk University with hands-on experience in customer service, childcare, and youth mentorship. Strong communication, teamwork, and problem-solving skills developed through work with diverse groups, including children, customers, and colleagues. Fluent in Spanish and skilled in time management, organization, and conflict resolution. Passionate about public safety, crime prevention, and community engagement. Expected to graduate in May 2025.
Overview
6
6
years of professional experience
Work History
MCI Framingham Counselor
Spectrum Health Systems, Inc.
Framingham, Massachusetts
09.2025 - Current
- Provided counseling services to clients with substance use disorders.
- Developed individualized treatment plans based on client assessments.
- Conducted group therapy sessions to facilitate peer support and discussion.
- Maintained accurate client records in compliance with regulations.
Babysitter
Families With Children
, MA
05.2020 - 09.2025
- Maintain a safe play environment.
- Observe and monitor children's play activities, and communicate with parents about their daily activities and behaviors.
- Transport children to and from school activities.
- Used organization and time management skills to multitask and keep children on set schedules.
Intern
Framingham Police Department
Framingham, MA
01.2024 - 05.2024
- Observed law enforcement operations, including patrol procedures, community outreach, and investigations.
- Gained knowledge of criminal justice procedures, public safety protocols, and law enforcement ethics.
- Assisted officers and administrative staff with case documentation and report filing.
Sales Associate
American Eagle Outfiters
Natick, MA
08.2020 - 08.2022
- Greeted and assisted customers; closed sales
- Utilized different marketing techniques to gain more sales
- Ensured a safe and friendly environment for customers and employees
Education
Bachelor of Science - Criminal Justice
Suffolk University
Boston, MA05-2025
Skills
- Critical thinking
- Conflict resolution
- Time Management and Organization
- Communication and Interpersonal Skills
- Collaboration, team building, and conflict resolution skills
- Fluent in Spanish
Accomplishments
- GPA: 3.49, Dean's List
Timeline
MCI Framingham Counselor
Spectrum Health Systems, Inc.
09.2025 - Current
Intern
Framingham Police Department
01.2024 - 05.2024
Sales Associate
American Eagle Outfiters
08.2020 - 08.2022
Babysitter
Families With Children
05.2020 - 09.2025
Bachelor of Science - Criminal Justice
Suffolk University