Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Interests
Timeline
Generic

Daniela Higley

Senior Business Analyst - Project Manager
Houston,TX

Summary

Dynamic and team-oriented Project Manager and Senior Business Analyst with 9+ years of experience providing valuable expertise to forward company objectives. Focused on process improvement and on-time project delivery.

Strong requirements gathering and solution design, SOW creation, and estimation abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Project Manager

Sysco
Houston, TX
03.2024 - Current
  • Successfully managed multiple projects inside the Master Data Platforms and Digital Application Platforms. Planned, designed, and scheduled phases for medium to large scale projects in the area of master data, artificial intelligence applications and new functionalities for the existing platforms.
  • Established effective communication among team members for enhanced collaboration and successful project completion. Coordinated the different teams for complex deployment activities, ensuring the alignment with the organization goals. Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Monitored project performance to identify areas of improvement and make adjustments. Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Liaison between the business and other stakeholders to ensure the final product complies with the required scope and quality.

Senior Business Analyst

Sysco
12.2021 - Current
  • Leading business technology projects inside the Merchandising Corporate organization. Collecting the requirements, designing the technical solution, creating the documentation, UX/UI design, estimating Spikes and Stories, conducting the UAT, and demoing the final product to the business (Agile methodology). Led the creation of 6 new applications that provide service to 5000+ Suppliers.
  • Serving as a liaison between the business and Business Technology organizations to resolve platform issues, add enhancements, and improve the functionality of the Supplier and Item Management platforms.
  • Performing complex data analysis and creating dashboards to represent data using BI tools such as Power BI and Tableau. Working with cross-functional teams to deliver accurate application solutions. Coordinated the implementation of 2 large-scale reporting projects and the deployment of 3 Tableau projects.
  • Supporting the team designing Machine Learning prediction models to improve the business decision-making process. Experience with the implementation of ML/ AI and GEN AI projects.

Business Intelligence Analyst - Project Leader

Brambles CHEP
05.2018 - 11.2019
  • Led digital transformation projects in the EU Supply Chain Analysis and Reporting Organization. Defined, designed, and presented apps for automatic reporting through business intelligence tools such as Qlikview and Power BI. Created and Implemented 3 new reporting apps that provide insights and are being used as a daily tool for 50+ Planning Analysts.
  • Created Machine Learning prediction models to improve the business decision-making process. Designed and implemented Artificial Intelligence projects integrated with the product sourcing optimization tool (PSO). Created and implemented a delivery prediction model which resulted in a 14% decrease in delayed deliveries.
  • Worked directly with business leaders and the business analyst group to understand and prioritize opportunities where data and analytical insights can provide significant business value. Summarized conclusions of business intelligence analysis and presented findings at executive meetings.
  • Served as liaison between the business and IT organization to resolve problems, increase accuracy, and improve functionality of the product sourcing optimization tool.
  • Provided support to non-technical staff members in programming languages and tools such as Excel, VBA, Tableau, Power BI, SQL, and Python.

Business Analyst

Cisco Systems, Inc.
05.2016 - 05.2018
  • Worked with cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.
  • Manipulated data using Excel and VBA. Created reports and sales consolidation using BI tools SQL, Business Object, and Python. Tracked, analyzed, and interpreted trends in business data. Provided advanced sales analytics and accompanied sales leaders in sales presentations as required.
  • Developed, monitored, and communicated Key Performance Indicators (KPIs) and trends related to them. Analyzed data, drew conclusions, and made recommendations based on trend analysis.
  • Supported the business partner with a managed portfolio of commercial accounts, estimating and quoting prices, credit and contract terms, warranties and delivery dates.

Distribution Manager

Vozelia Telecom
12.2013 - 01.2016
  • Developed and executed annual sales plans and strategies for the distribution and wholesale channel. Performed the channel sales analysis and reporting.
  • Negotiated details of contracts and payments as well as estimated and quoted sales opportunities. Reviewed credit terms, contract terms, and warranties.
  • Accomplished increased revenue of 14.5% in the distribution channel department from 2014 to 2015.
  • Acquired over 30 new resellers in 2 years.

Financial Analyst

Gesif S.L
12.2011 - 03.2013
  • Identified operational process inefficiencies and recommended necessary improvements through analysis of financial debt and portfolio data.
  • Coordinated the approval or rejection of credit lines, commercial loans, and real estate loans for commercial accounts.
  • Created monthly reports and presented business performance and goal progression to leadership.

Education

Bachelor of Science - Economics

Complutense University of Madrid
Madrid, Spain

Master - Data Science

Alcalá University
Madrid, Spain

Skills

Agile/Scrum Methodology

Jira Software

Axure UI/UX Designer

Business Process Mapping

SQL

Microsoft Projects

Certification

Project Management Professional Certified (PMP)

Languages

Spanish: Native proficiency

English: Fluent/full professional proficiency

Affiliations

  • Fluent in Microsoft Office Suite. Advanced level in Excel and VBA.
  • ERP & BI Tools: SAP Business Objects, MS SQL Server, MySQL, SAS.
  • Data Analytics Platforms: Qlikview, Power BI, Tableau, SAS Visual Analytics.
  • CRM: Salesforce, Oracle, SAP.
  • AI: Python, R.
  • UX Design : AXURE

Interests

Artificial Intelligence, Macroeconomic Analysis, Sports, Volunteering.

Timeline

Project Manager

Sysco
03.2024 - Current

Senior Business Analyst

Sysco
12.2021 - Current

Business Intelligence Analyst - Project Leader

Brambles CHEP
05.2018 - 11.2019

Business Analyst

Cisco Systems, Inc.
05.2016 - 05.2018

Distribution Manager

Vozelia Telecom
12.2013 - 01.2016

Financial Analyst

Gesif S.L
12.2011 - 03.2013

Bachelor of Science - Economics

Complutense University of Madrid

Master - Data Science

Alcalá University

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Daniela HigleySenior Business Analyst - Project Manager