Overview
Work History
Education
Skills
Timeline
Generic

Daniela Iloski

Wildwood,FL

Overview

18
18
years of professional experience

Work History

Patient Service Representative

Aspen Dental
Wildwood, 34785
09.2022 - Current
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Documented and managed patient information in computer system.
  • Answered patient questions and fielded complaints to resolve issues.
  • Registered patients by verifying records to update computer system and patient charts.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Obtained proper authorization and identification to release confidential medical records.
  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Ran credit card batches and balanced deposits on daily basis.
  • Utilized technology and specialized software to maximize productivity.
  • Referred patients to appropriate professionals and services.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.

Restaurant Manager

Angelos Pizza, Steak And Spaghetti
Inverness, FL
04.2010 - 09.2020
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

Restaurant Owner

La Luna Bistro
Inverness, FL
09.2006 - 06.2010
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
  • Optimized profits by controlling food, beverage and labor costs.

Education

Westchester School For Dental Assistants LLC
Elmsford, NY
04.2020

High School Diploma -

High School
Macedonia
02.1998

Skills

  • Refer by Dr Nguyen Antuan

Timeline

Patient Service Representative

Aspen Dental
09.2022 - Current

Restaurant Manager

Angelos Pizza, Steak And Spaghetti
04.2010 - 09.2020

Restaurant Owner

La Luna Bistro
09.2006 - 06.2010

Westchester School For Dental Assistants LLC

High School Diploma -

High School

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Daniela Iloski