Daniela Iza
spotswood,United States
Summary
High-energy sales professional with a strong background in [Type] products. Skillfully connect with customers and build long-lasting relationships to maintain and increase revenue. Offering a results-driven approach and a persuasive communication style honed during [Number]-year career.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Bath & Body Works
- Acquire new customers
- Serve customers
- Demonstrated products to customers on-site, toured facilities and offered ongoing support to maintain solid connections.
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Barista
Playa Bowls
09.2018 - 06.2019
- Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
- Prepared and served basic menu items such as Smoothies, Smoothie bowls etc.
- Thoroughly learned all drink and food preparations to offer customers detailed descriptions.
- Minimized cross-contamination and infection risks by regularly cleaning and sanitizing utensils and equipment.
- Connected with customers and gave each person a positive experience to promote long-term loyalty.
Party Host, Concessions, Front Desk
Urban Air Trampoline and Adventure Park
09.2017 - 06.2018
- Closed out daily cash register, counted totals and independently resolved any discrepancy.
- Helped restaurant team by serving food, refilling beverages and bussing tables between customers.
- Made guests feel welcome and happy even during busy periods with long wait times.
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Registrar's Assistant
Hackensack Meridian Health
- Greeted and registered patients, ensuring accurate data entry into electronic health records.
- Managed incoming calls and inquiries, providing exceptional customer service to patients and visitors.
- Collected patient information and verified insurance details to facilitate smooth registration processes.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Maintained accurate patient records, ensuring timely processing of insurance claims and payments.
- Created a welcoming atmosphere for incoming patients by maintaining cleanliness throughout the waiting area and front desk spaces.
Shift Leader
Starbucks
08.2023 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Monitored inventory levels, placing orders as necessary to maintain stock availability.
- Implemented process improvements that reduced wait times and increased service efficiency.
- Evaluated employee performance, providing constructive feedback for professional development.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma - Nursing
Arizona State University
Tempe, AZSkills
- Customer Service
- Payment Processing
Languages
Spanish
Full Professional
Timeline
Shift Leader
Starbucks
08.2023 - Current
Barista
Playa Bowls
09.2018 - 06.2019
Party Host, Concessions, Front Desk
Urban Air Trampoline and Adventure Park
09.2017 - 06.2018
Sales Associate
Bath & Body Works
Registrar's Assistant
Hackensack Meridian Health
High School Diploma - Nursing
Arizona State University
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