Summary
Overview
Work History
Skills
Languages
Timeline
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Daniela Jimenez

Brownsville

Summary

Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

4
4
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
Brownsville
05.2021 - Current
  • Supervised daily operations and coordinated team efforts to ensure efficient workflow and optimal service quality in a fast-paced environment.
  • Trained and mentored new staff members on company policies, safety protocols, and customer service best practices, fostering a collaborative team atmosphere.
  • Monitored inventory levels and assisted in the ordering process to maintain stock availability while minimizing waste.
  • Resolved customer complaints promptly and effectively, contributing to improved customer satisfaction ratings by 20%.
  • Managed daily cash intake by counting out registers and tabulating profits.

Pizza Maker

Pizza Hut
Brownsville
02.2021 - 03.2021
  • Efficiently prepared a variety of pizzas and menu items to meet customer orders, adhering to strict quality and safety standards.
  • Operated kitchen equipment, including ovens and dough mixers, ensuring optimal performance while maintaining cleanliness and organization.
  • Collaborated with team members to manage inventory levels, assisting in restocking supplies to maintain uninterrupted kitchen operations.

Skills

  • Team management
  • Employee training
  • Inventory management
  • Customer service
  • Cash handling
  • Workflow coordination

Languages

Spanish
Professional

Timeline

Shift Manager

McDonald's Restaurant
05.2021 - Current

Pizza Maker

Pizza Hut
02.2021 - 03.2021

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Daniela Jimenez