Pastry Chef
Marcona Kitchen
02.2022 - Current
Hi, I’m
Daniela Ladkins
Dallas,TX
Timeline
Seasonal Worker
Gaylord Texan Resort & Convention Center
11.2020 - 01.2021
Cashier Manager
SouthPaws Grill
05.2020 - 11.2020
Hebron High School
High School Diploma
Work History
Marcona Kitchen
Pastry Chef
02.2022 - Current
Job overview
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Maintained well-organized mise en place to keep work consistent.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Provided excellent customer service through addressing inquiries on ingredients allergies or dietary restrictions while suggesting suitable alternatives.
- Managed in-store, pick-up orders and catering needs.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Processed customer orders and payment transactions.
Gaylord Texan Resort & Convention Center
Seasonal Worker
11.2020 - 01.2021
Job overview
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Communicated with coworkers and management to report challenges.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
SouthPaws Grill
Cashier Manager
05.2020 - 11.2020
Job overview
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Strengthened communication skills through regular interactions with others.
Overview
5
years of professional experience
Education
Hebron High School4207 Plano Pkwy, Carrollton, TX 75010
High School Diploma
Skills
- Pastry preparation
- Restaurant experience
- Sanitation practices
- Menu planning
- Catering
- Reliable and responsible
- Team cooperation
- Active learning
- Attention to detail
- Critical thinking
- Customer service
- Clear communication
- Order taking
- Opening and closing duties
- Time management
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Healthcare benefitsWork-life balancePaid sick leaveLanguages
English
Native or Bilingual
Spanish
Native or Bilingual
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