Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Daniela La Rosa

Pembroke Pines,FL

Summary

Hardworking and reliable employee with extensive experience in operating cash registers, stocking merchandise, and providing exceptional customer service. Highly organized, proactive, and punctual, with a strong ability to work well in team settings. Dedicated to supporting sales and promotion strategies, as well as teaching junior employees how to maximize their performance and contribute to team success. Highly skilled Service Administrator with background in managing, coordinating, and supporting daily operational activities. Familiarity with service contracts, scheduling maintenance tasks, and handling customer complaints underlines strong ability to ensure smooth business operations. Exemplary communication skills and problem-solving abilities contribute to effective team collaboration and improved client satisfaction. Previous roles highlight impact made through efficient process management and proactive troubleshooting.

Overview

4
4
years of professional experience

Work History

Service Administrator

AutoNation Chrysler Dodge Jeep
Pembroke Pines, FL
11.2023 - Current
  • Greet and assist customers upon arrival, ensuring a positive experience and directing them to the appropriate service area
  • Coordinate appointments and services, ensuring smooth operations in a high-volume environment
  • Process service-related paperwork and maintain accurate records to ensure efficient service delivery

Cashier Assistant

Costco Wholesale
Pembroke Pines, FL
11.2022 - 02.2023
  • Supported front-end operations by assisting customers, handling merchandise, and processing transactions
  • Collected and processed go-backs (items that need to be returned to shelves)
  • Provided assistance with cart packing, ensuring customer satisfaction and efficient service

Team Member

Panera Bread
Pembroke Pines, FL
05.2022 - 11.2022
  • Managed production on mainline, including sandwich and salad preparation, ensuring high-quality standards
  • Performed quality control (QC) checks on food items to ensure freshness and accuracy
  • Assisted in front-line duties, including order taking, cash register operation, and dining room maintenance

Cashier

Bravo Supermarket Flamingo
Pembroke Pines, FL
10.2020 - 05.2021
  • Operated cash register, processed payments, and provided accurate change to customers
  • Completed daily recovery tasks to maintain a clean and organized workspace for maximum productivity
  • Assisted customers in locating products, answered questions, and offered product recommendations
  • Managed cash and credit card transactions, issued receipts, and processed returns and exchanges
  • Trained new team members in cash register operations, stock procedures, and customer service best practices

Education

High School Diploma -

Charles W. Flanagan High School
Pembroke Pines, FL
06.2023

Skills

  • POS Systems
  • Staff Mentoring
  • Order Taking
  • Stocking
  • Cash Management
  • Cash Register Operation
  • Payment Processing
  • Returns Handling
  • Exchanges Handling
  • Customer Assistance
  • Customer Support
  • Team collaboration
  • Merchandise Restocking
  • Production Assistance
  • Sales Support
  • Promotions Support
  • Task assistance
  • Math and computer skills
  • Reliability and punctuality
  • Training and coaching

Languages

  • English
  • Spanish

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Service Administrator

AutoNation Chrysler Dodge Jeep
11.2023 - Current

Cashier Assistant

Costco Wholesale
11.2022 - 02.2023

Team Member

Panera Bread
05.2022 - 11.2022

Cashier

Bravo Supermarket Flamingo
10.2020 - 05.2021

High School Diploma -

Charles W. Flanagan High School
Daniela La Rosa