Daniela Leal

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

*Job Summary:*

Ensure the safety and well-being of shelter guests, staff, and facilities.

*Key Responsibilities:*

- Conduct regular searches of guest belongings

- Monitor and control access to the shelter

- Assist guests with their needs

- Patrol the premises every 45 minutes

- Support food pantry operations

*Essential Skills:*

- Strong communication and interpersonal skills

- Ability to work in a fast-paced environment

- Conflict resolution and de-escalation skills

- Empathy and understanding for vulnerable populations

*Work Environment:*

- Homeless shelter setting

- Collaborative team environment

- Dynamic and diverse population