Daniela LeClair
Chicopee,MA
Summary
Dedicated and high-achieving high school graduate with a passion for healthcare, seeking an entry-level position to kickstart a rewarding career in the healthcare field. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Big Y Supermarket
Chicopee, MA
04.2022 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
PCT Preceptor
Baystate Hospital
Springfield, Massachusetts
07.2023 - 04.2024
- Assisted preceptors in orienting new PCTs to the clinical setting and teaching them proper patient care procedures
- Provided guidance to PCTs on how to accurately document patient information into the medical record system
- Facilitated team-based learning activities for PCTs such as case studies, role-playing scenarios, and simulations
- Conducted performance evaluations of PCTs, providing constructive feedback and addressing areas of improvement
- Mentored PCTs in developing professional relationships with patients, colleagues, and other healthcare personnel
- Collaborated with interdisciplinary teams to ensure delivery of quality care for patients
- Demonstrated effective communication strategies when interacting with patients, families, and staff members.
Cna
CareOne At Holyoke
Holyoke, Massachusetts
03.2024 - 03.2024
- In order to provide direct patient care in a variety of healthcare settings, I worked as a clinical student CNA under the supervision of an experienced Rn
- In addition to providing opportunity for practical experience and the development of critical professional skills, this role also promotes patient comfort and well-being
- Provided assistance with activities of daily living, including bathing, dressing and grooming
- Assisted patients in ambulation and transfers using proper body mechanics
- Performed vital sign assessments, such as taking blood pressure and temperature
- Reported changes in patient conditions to registered nurse or physician
- Documented patient care services by charting in designated areas
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately
- Answered patient call lights promptly and responded to requests appropriately
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures
- Monitored food intake and output as directed by nursing staff
- Answered signal lights, bells or intercom systems to determine resident needs
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Medical Interpreter
Propio
Remote
01.2024 - Current
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
CNA
Nursing home Bear mountain
West Springfield, Massachusetts
05.2024 - Current
- Administered medications under supervision of a licensed nurse
- Documented patient care services by charting in designated areas
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure
- Monitored food intake and output as directed by nursing staff
- Transported residents within the facility as needed
- Reported changes in patient conditions to registered nurse or physician
- Answered signal lights, bells or intercom systems to determine resident needs
- Assisted residents with bathing and dressing to promote personal hygiene.
Education
Medical Interpreter -
Holyoke Community College
Holyoke, MA06.2023
High School Diploma -
Chicopee comprehensive high school
Chicopee, MA06.2022
Summer Program in Health Sciences -
Med program at Tufts University
Medford, MA06.2022
CNA -
Holyoke Community College
Holyoke, MA05.2023
Skills
- Strong academic background with emphasis on biology and health sciences
- Excellent communication and interpersonal skills
- Proven ability to work collaboratively in team environments
- Detail-oriented and capable of handling multiple tasks simultaneously
- Eagerness to learn and adapt to new challenges
- Bilingual: Fluent in English and Spanish
- Customer Service
- Leadership
- Organization
- Active Listening
- Communication
- Organizational Skills
- Flexible and Adaptable
- Teamwork and Collaboration
Certification
- CPR CERTIFICATE
- AED CERTIFICATE
- LIFEGUARD CERTIFICATE
- CNA CERTIFICATE
- MEDICAL INTERPRETER CERTIFICATE
- DEMENTIA TRAINING
Extracurricular Activities
Captain of my swim team in high school Editor of the yearbook
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CNA
Nursing home Bear mountain
05.2024 - Current
Cna
CareOne At Holyoke
03.2024 - 03.2024
Medical Interpreter
Propio
01.2024 - Current
PCT Preceptor
Baystate Hospital
07.2023 - 04.2024
Customer Service Cashier
Big Y Supermarket
04.2022 - 08.2023
High School Diploma -
Chicopee comprehensive high school
Summer Program in Health Sciences -
Med program at Tufts University
CNA -
Holyoke Community College
Medical Interpreter -
Holyoke Community College