Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Lopez

Aurora,Illinois

Summary

Dynamic and results-oriented professional with proven multi-tasking strength and excellent people skills honed at Abercrombie & Fitch and Wendy’s. Demonstrated ability to enhance customer satisfaction and drive sales through effective communication and problem-solving skills. Skilled in upselling and maintaining high efficiency in fast-paced environments, contributing to significant team achievements.

Overview

2
2
years of professional experience

Work History

Sales Associate

Abercrombie & Fitch
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Crew Member

Wendy’s
05.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Cosmetology

Tricoci University
Glendale Heights, IL
05-2025

High School Diploma -

West Aurora High School
Aurora, IL
05-2024

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Verbal/written communication
  • Upselling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Abercrombie & Fitch
02.2024 - Current

Crew Member

Wendy’s
05.2023 - 12.2023

Cosmetology

Tricoci University

High School Diploma -

West Aurora High School

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Daniela Lopez