Daniela Lopez
Santa Rosa,CA
Overview
6
6
years of professional experience
Work History
Volunteer
- EAHS (Elsie Allen High school) Foundation Fiesta March 2019
- Wine Country Garden Tea Fundraiser April 2019
- Assisted with special event and program
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Lead Dental Assistant
Cascade Family Dental
Santa Rosa, CA
02.2024 - Current
- Supervised daily dental operations and patient flow to enhance clinic efficiency.
- Trained and mentored junior dental assistants on clinical procedures and patient care.
- Implemented infection control protocols to ensure compliance with health regulations.
- Assisted in developing patient treatment plans through collaboration with dental professionals.
- Developed educational materials for patients regarding oral hygiene and preventative care.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Verified patient insurance eligibility and benefits.
- Exposed, developed and mounted dental x-rays.
- Scheduled appointments and coordinated meetings for staff and clients efficiently.
- Provided administrative support, including data entry and document preparation for management.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
Dental Assistant
Healdsburg Dental Spa And FASTBRACES
06.2022 - 06.2023
- Managed a high-volume of calls daily ensuring effective communication with patients.
- Confirmed appointments to promote necessary follow-up care to maintain dental health.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix.
- Coordinated patient check-in and collected payment.
- Worked alongside dentist and hygienist providing instruments and suctioning for routine and specialty procedures.
- Sterilized equipment to keep dental tools clean and safe for use.
- Prepared patients for procedures, clipping dental napkins, placing patient safety devices and topical anesthetics to patients' gums to prepare areas being worked on.
- Educated patients on oral hygiene and care to prevent future dental issues.
- Scanned patients with iTero machine to begin Invisalign process.
Assistant Retail Store Manager
Shiekh Shoes
11.2020 - 04.2022
- Trained and managed associates in customer service and sales techniques.
- Developed creative merchandise displays to drive point-of-sale purchases.
- Assisted associates in meeting standards for customer service and quality.
- Resolved customer service issues promptly.
- Answered questions about store policies and addressed customer concerns.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Examined merchandise to verify correct pricing and attractive displays.
Education
High School Diploma -
Elsie Allen High School
Santa Rosa, CA06.2021
Skills
- Bilingual (Spanish/English)
- CPR certified
- Dentrix
- iTero scan
- Telephone etiquette
- Adaptive
- Active learner
Objective
To acquire a full-time/part-time position, where I can utilize my natural leader qualities while assisting in the growth of the office.
Timeline
Lead Dental Assistant
Cascade Family Dental
02.2024 - Current
Dental Assistant
Healdsburg Dental Spa And FASTBRACES
06.2022 - 06.2023
Assistant Retail Store Manager
Shiekh Shoes
11.2020 - 04.2022
Volunteer
High School Diploma -
Elsie Allen High School