Daniela Marcuello
Hialeah,FL
Summary
Registered Behavior Technician with experience implementing ABA interventions, supporting skill acquisition, and collecting accurate session data. PCM certified with strong crisis prevention and de-escalation skills. Skilled in DTT, NET, functional communication training, and behavior reduction strategies. Known for clear documentation, teamwork, and building positive rapport with clients and families. Reliable, patient, and able to follow treatment plans with fidelity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
South Florida Behavioral Health Network
11.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Provided crisis intervention as needed, ensuring client safety and continuity of care during critical incidents.
Administrative Assistant (Data Entry)
TTA CERTIFIED PROCESS SERVERS
01.2023 - Current
- Pre-entered legal documents on to database.
- Email invoices to clients
- E-file evictions on to E-filling Portal
- Close out returns of service with service details from server.
- Email returns to clients
- Check for status on subpoenas and summons
- Pre-enter and bill rush services.
- Answer calls and respond to emails to get or provide status to clients to ensure liner satisfaction.
- Efficient in word, excel, outlook, and acrobat.
Administrative Assistant
Miami Management, Inc.
07.2022 - 01.2023
- Answer phone calls and answer emails to ensure customer satisfaction.
- Processed checks, check requests, back charges, and file maintenance.
- Monitored office supplies
- Managed day-to-day operations of the Office
- Responded to emails/faxes
- Make elevator reservations for residents
- Managed inter-office communication (i.e., email blast to all residents, sending out daily/monthly newsletters, answering incoming and outgoing calls, etc.)
- Communicated with Residents
- Efficient in word, excel, outlook, and acrobat.
- Put in or update new tenants/residents’ information
- Schedule contractors and vendors
- Complete violations
Cashier
Toyota Of North Miami
10.2021 - 07.2022
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Met high productivity standards in processing payments for customers.
- Answer daily phone calls to direct inquiries, answer customer questions, and schedule appointments.
- Greeted visitors or callers daily to handle questions or direct them to appropriate staff.
Barista
Sergio’s Restaurant & Bar
02.2021 - 10.2021
- Operated cash register, collected payments, and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Greeted guests with a pleasant smile and superior customer service.
- Maintained a calm demeanor during high-volume periods and special events.
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Merchandised display cases and promoted prepared foods.
Education
High School Diploma - undefined
Hialeah Gardens Senior High School
Hialeah Gardens, FL06.2022
Skills
- Applied Behavior Analysis (ABA) implementation
- Discrete Trial Training (DTT)
- Natural Environment Teaching (NET)
- Functional Communication Training (FCT)
- Behavior reduction strategies
- Data collection & analysis (continuous and discontinuous)
- Skill acquisition programs
- Task analysis & chaining procedures
- Positive reinforcement strategies
- Social skills training
- PCM Certified (Professional Crisis Management)
- Crisis prevention & de-escalation
- Safe and ethical physical management techniques (per PCM guidelines)
- Environmental safety assessment
- Strong communication with families, BCBAs, and school staff
- Clear session documentation & SOAP note writing
- Collaboration within multidisciplinary teams
- Patience, empathy, and rapport building
- Ability to follow treatment plans with fidelity
- Reliable and consistent in session delivery
- Adaptable in fast-paced or changing environments
- Strong time management
- Detail-oriented and organized
Communication & Professional Skills
Work Habits & Strengths
Certification
PCM CERTIFIED
Timeline
Registered Behavior Technician
South Florida Behavioral Health Network
11.2024 - Current
Administrative Assistant (Data Entry)
TTA CERTIFIED PROCESS SERVERS
01.2023 - Current
Administrative Assistant
Miami Management, Inc.
07.2022 - 01.2023
Cashier
Toyota Of North Miami
10.2021 - 07.2022
Barista
Sergio’s Restaurant & Bar
02.2021 - 10.2021
High School Diploma - undefined
Hialeah Gardens Senior High School