Daniela Matos
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Warehouse Assistant
Amazon
01.2021 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Warehouse Picker
Amazon
01.2019 - 12.2020
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
Sales Support Generalist
Victorias Secret
05.2015 - 01.2019
- Contributed to the development of targeted marketing materials for various customer segments.
- Facilitated the development of long-term customer relationships by providing personalized service and anticipating clients'' needs, ultimately driving growth in repeat business.
- Expedited order fulfillment by closely monitoring delivery schedules and addressing potential delays proactively.
- Organized training sessions for new sales team members, promoting a smooth onboarding process and rapid skill acquisition.
Dispatcher Office Assistant
American Best
01.2018 - 12.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Education
High School Diploma -
PECES
Humacao, Puerto Rico05.2009
Skills
- Time Management
- Attention to Detail
- Customer Service
- Team Collaboration
- Packaging and Labeling
- Maintaining Workplace Safety
- Order Picking
- Product identification
- Order Fulfillment
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Warehouse Assistant
Amazon
01.2021 - 12.2023
Warehouse Picker
Amazon
01.2019 - 12.2020
Dispatcher Office Assistant
American Best
01.2018 - 12.2018
Sales Support Generalist
Victorias Secret
05.2015 - 01.2019
High School Diploma -
PECES