Daniela Montano

• Promoting sales and working with new sales leads
• Providing outstanding customer service
• Reviewing patients information
• Providing prices, explaining procedures to patients as well as looking for alternative payment methods
• Scheduling appointments, evaluations and surgeries to patients
• Interacting with patients (in person, via telephone and email)
• Handling payments from clients
• Dealing with new bookings
• Coordinating surgery dates
• Following up with sales leads
• Coordinating testing, labs and other diagnostic data for proper clearance prior to surgery.
• Maintaining efficient surgery schedule by monitoring daily activities and resolving potential conflicts.

Key Achievments:

• Promoted to the main sales department for the in-person sales after 3 months working on the online sales department.

• Fulfilling sales goals and excelling at providing outstanding customer’s service.

• Providing administrative support
• Responding to guests' requests, complaints or inquires courteously and promptly.
• Interacting with customers by phone, email, or in-person to provide information.
• Maintaining digital and physical files for projects, business records and customer accounts.
• Coordination and scheduling of hotel reservations.
• Processing all reservation requests, changes, and cancellations received.