Jeribel Burgos Ortiz
Kissimmee,FL
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Focused sales and stock Lead driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
14
14
years of professional experience
Work History
Sales Associate
Akram Investments
Orlando, FL
07.2015 - Current
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Offered product and service consultations and employed upselling techniques.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Sales Associate
Under Armour
Orlando, FL
01.2013 - 07.2015
- Built trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Acted as initial contact in addressing customer concerns.
- Sold various products by explaining unique features and educating customers on proper application.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
Sales Associate
US Polo Associaation
Orlando, FL
01.2011 - 01.2013
- Built trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Met merchandise processing standards and maintained organized and accessible work area.
- Offered product and service consultations and employed upselling techniques.
- Coordinated activities with other departments to ensure quality customer service.
- Acted as initial contact in addressing customer concerns.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
Education
Cosmetology Education
Aveda Institute -
Orlando FL08.2015
High School Diploma -
Cypress Creek High School
Orlando, FL05.2013
Skills
- Merchandising knowledge
- Retail loss prevention
- Relationship selling
- Dispute mediation
- Polo brand promotions
- Inventory control procedures
- Cash handling accuracy
- Money handling
- Outgoing personality
- Verbal/written communication
- Customer- and service-oriented
- Team player mentality
- Negotiation Tactics
- Financial records analysis
- Market research and analysis
- Money Transfer Systems
- Sales expertise
- Reading comprehension skills
- Written and oral communication skills
- Excellent communication skills
- Reliable and punctual
- Listening skills
- Energetic self-starter
- Documentation and recordkeeping
Hobbies
Art and Poetry
Timeline
Sales Associate
Akram Investments
07.2015 - Current
Sales Associate
Under Armour
01.2013 - 07.2015
Sales Associate
US Polo Associaation
01.2011 - 01.2013
Cosmetology Education
Aveda Institute -
High School Diploma -
Cypress Creek High School