Daniela Ochoa
West Sacramento,CA
Summary
Kind and attentive pet sitter with 3 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care.
Overview
4
4
years of professional experience
Work History
Dog Caretaker
Freelance
03.2020 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Gave medication to pets following guidelines from owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Cosmetic Beauty Advisor
Sephora USA
02.2023 - 10.2023
- Arranged merchandise to present visually appealing displays and attract clientele.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Protected store assets and inventory via loss prevention procedures.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Processed payments, entering sales in register for prompt customer service.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Met sales goals, supporting organizational health through consistent and reliable service.
Behavioral Health Assistant
Autism Spectrum Therapies
09.2022 - 12.2022
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Guest Advocate
Target
01.2022 - 06.2022
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
River City High School
West Sacramento, CA06.2017
Skills
- Behavior Monitoring
- Smartphone Usage
- Schedule Coordination
- Medication Administration
- Pet Sitting
- Customer Service
- Honest and Trustworthy
- Regular Availability
- Clean Background Check
- Adaptability and Dependability
- Physical Stamina and Fitness
- Client Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Cosmetic Beauty Advisor
Sephora USA
02.2023 - 10.2023
Behavioral Health Assistant
Autism Spectrum Therapies
09.2022 - 12.2022
Guest Advocate
Target
01.2022 - 06.2022
Dog Caretaker
Freelance
03.2020 - Current
High School Diploma -
River City High School