Daniela Ojeda
Miami,Florida
Summary
Hardworking and motivated individual. Demonstrates a strong work ethic and a sense of responsibility. Known for effective management of time and duties.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Mission BBQ
Doral, Florida
03.2024 - Current
- Greeted customers with friendly and professional demeanor.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Demonstrated proactive engagement by evaluating patrons' desires and offering insightful menu suggestions
- Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
- Upheld company standards and values, representing the brand positively.
- Explained menu items, took orders and delivered food courses according to instruction.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Verified that all orders were correct before serving them to customers.
- Took to-go phone orders from guests following outlined procedures.
- Refilled condiments, napkins and server workstations.
- Assisted colleagues whenever needed during peak business hours.
- Conducted menu presentations and made recommendations based on guest preferences.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Stocked and maintained buffet tables to keep ample food offerings available to guests.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Answered phone inquiries, taking reservations and providing information as needed.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in team meetings to discuss performance metrics and areas for improvement.
- Promoted special offers or discounts on menu items when appropriate.
- Followed opening and closing procedures as outlined by management team.
Education
High School Diploma -
Ronald Reagan W. High School
Doral, FL05-2023
Skills
- Customer engagement
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Fast-paced adaptability
- Organization
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
FOH Team Member
Mission BBQ
03.2024 - Current
High School Diploma -
Ronald Reagan W. High School
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