Daniela Orellana
Hempstead,NY
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Field Supervisor
PETK Inc.
07.2025 - Current
- Supervise daily field operations, ensuring compliance with company policies and safety regulations.
- Coordinate training sessions for new staff, enhancing team performance and operational efficiency.
- Monitor project progress, identifying issues and proposing solutions to maintain workflow continuity.
- Conducted thorough site inspections prior to project commencement, ensuring accurate planning based on existing conditions.
- Assist in preparing comprehensive reports detailing project outcomes and challenges faced.
- Supervised field operations teams to complete projects within established timelines.
Part-Time Teller
Dime Community Bank
03.2025 - 07.2025
- Ensured transaction accuracy and compliance with bank policies during customer interactions.
- Maintained cash drawer accuracy through meticulous tracking and reconciliation practices.
- Addressed customer inquiries, delivering clear information about products and services.
- Created a welcoming branch environment by greeting customers warmly and personally.
Universal Banker
Citibank
01.2024 - 11.2024
- Enhanced customer engagement through promotion of digital banking platforms.
- Addressed customer concerns promptly, ensuring high satisfaction and ownership.
- Adapted to various branch roles, supporting team flexibility and efficiency.
- Cultivated a welcoming environment, elevating overall customer experience and satisfaction.
Host
Havana Central
09.2023 - 05.2024
- Greeted and seated guests, managed the floor chart, and processed payments.
- Responded promptly to guest inquiries with friendliness and efficiency.
- Performed opening and closing duties and supported staff across departments.
Secretary Assistant / Bookkeeping Assistant
Quality Auto & Diesel Repair Inc.
12.2022 - 02.2023
- Registered new customers and maintained organized documentation.
- Assisted with bookkeeping and basic financial reporting.
- Managed phones, appointments, and front-desk duties.
- Coordinated communication between technicians and clients, improving service delivery and client satisfaction.
Store Supervisor / Customer Service Representative
Eddie’s Ink Tattoo
01.2018 - 11.2022
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Managed front desk operations, ensuring positive customer experiences.
- Coordinated appointment scheduling, optimizing calendar efficiency for staff and clients.
- Assisted in maintaining office supplies inventory, streamlining procurement processes.
- Educated clients on aftercare procedures to promote optimal healing and minimize complications.
- Maintained a sterile work environment by adhering to strict hygiene protocols and safety regulations.
Education
Associate of Science - Civil Engineering
LaGuardia Community College
Long Island City, NY12-2027
High School Diploma - undefined
Forest Hills High School
Queens, NY01.2020
Skills
- Field operations
- Project management
- Cash handling
- Bilingual
- Exceptional customer service
- Strong work ethic
Certification
OSHA Site Safety Training (SST)
OSHA 30-Hour Construction
Traffic Control Flagging
Basic Life Support (BLS) - American Heart Association
Timeline
Assistant Field Supervisor
PETK Inc.
07.2025 - Current
Part-Time Teller
Dime Community Bank
03.2025 - 07.2025
Universal Banker
Citibank
01.2024 - 11.2024
Host
Havana Central
09.2023 - 05.2024
Secretary Assistant / Bookkeeping Assistant
Quality Auto & Diesel Repair Inc.
12.2022 - 02.2023
Store Supervisor / Customer Service Representative
Eddie’s Ink Tattoo
01.2018 - 11.2022
High School Diploma - undefined
Forest Hills High School
Associate of Science - Civil Engineering
LaGuardia Community College