Daniela Çota
Cherry Hill
Summary
Dynamic leader with extensive experience at the Compulsory Health Insurance Fund, excelling in informatics program management and workflow optimization. Proven track record in enhancing staff productivity and implementing health information systems. Adept at cross-department collaboration and staff training, driving significant improvements in operational efficiency and data management.
Overview
9
9
years of professional experience
Work History
Director of the Department of Informatics and Statistical Analysis
Compulsory Health Insurance Fund (FSDKSH)
Tirana
11.2020 - 07.2024
- Company Overview: Public sector Health services. Website: http://www.fsdksh.com.al/
- Drafts in cooperation with the heads of the respective sectors the annual work plan of the department and approves it to the General Director.
- Organizes and directs the workflow for the implementation of the objectives and tasks of the Department of Informatics and Statistical Analysis.
- Plans and regulates the distribution of work within the Department in order to increase work efficiency and increase staff productivity.
- Monitors the daily activities of the board, proposes solutions to problems that occur during the workflow and makes appropriate adjustments.
- Ensures that all actions of the Department are always in compliance with internal instructions and rules.
- Works on the continuous computerization of the Fund's activity.
- Organizes and directs the work for the computerization of the statistical data of the extension of the health insurance scheme.
- Controls the implementation of the Fund's current informatics and statistics programs such as reimbursement and circulation of medicines.
- Organizes and directs the work for the network connection of the Department and sectors of the Fund between them, thus enabling the direct exchange of the processed information.
- Ensures the timely issuance and delivery of statistical data programmed for the Ministry of Health and Social Protection, the Institute of Health Insurance and the Institute of Statistics.
- Realizes the cooperation of its Department with the Departments and other sectors of the Fund, as well as with other institutions for the implementation of the Health insurance scheme.
- Prepares reports and information for the General Director.
- Proposes professional training for the staff of the Department.
- Works on drafting technical regulations, with the aim of well-managing information and data systems, as well as their possible updates on an ongoing basis.
- Makes the annual performance evaluation of the employees of the directorate.
- Performs any other duties assigned by the General Director in order to fulfill institutional duties.
- Public sector Health services. Website: http://www.fsdksh.com.al/
Supervisor at Electronic certification and signature sector
Compulsory Health Insurance Fund (FSDKSH)
Tirana
07.2019 - 11.2020
- Company Overview: Public sector Health services. Website: http://www.fsdksh.com.al/
- Plans and regulates the distribution of work within the sector, monitors the daily activities of the sector.
- Coordinates the work with the Director of the Department and reports to him on all existing problems and proposes possible solutions.
- Manages the work for applications, trainings, installations and periodic maintenance of Tokens for all clients of the Fund.
- Works for the drafting of regulations on security and technical assistance in order to better manage and secure access to information and data systems and their possible updates.
- Proposes and provides training for specialists according to the level and work profile of employees in coherence with the information technology and their expansion.
- Participates actively in the preparation of short-term and long-term plans for the extension of computerization in function of the Health Insurance Scheme.
- Must follow and implement with precision and accuracy the standards and safety rules in the use of the infrastructure of Electronic Signature Certification.
- Prepares reports and informs the Director of the Department.
- Performs any task assigned by the Director of the Department and the General Director, in order to meet the institutional objectives.
- Public sector Health services. Website: http://www.fsdksh.com.al/
IT Specialist
Compulsory Health Insurance Fund (FSDKSH)
02.2017 - 07.2019
- Company Overview: Public sector Health services. Website: http://www.fsdksh.com.al/
- Implementation of e-services such as e-Pharmacy, e-Medicines, e-Recipes in FSDKSH.
- Maintain, manage, troubleshoot and upgrade computer systems and servers for performance and security related issues.
- Provide end-user support for a variety of applications.
- Troubleshoot information technology-related issues for both hardware and software.
- Coordinate the set-up of data services, as well as phone, computer, and printer installation.
- Coordinate the planning, implementation, and maintenance of all information technology products.
- Public sector Health services. Website: http://www.fsdksh.com.al/
IT Specialist
The National Center for the Inventory of Cultural Assets, Ministry of Culture
Tirana
11.2015 - 01.2017
- Company Overview: Public sector. Ministry of Culture.
- Identify and procure the hardware and software needed to satisfy institution’s and users requirements.
- Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on Institution’s premises.
- Load appropriate software packages such as operating systems, networking components and office applications.
- Assist in the customization and adaptation of existing programs to meet users’ requirements.
- Coordinate activities with network services and information systems groups.
- Refer major hardware problems to service personnel for correction.
- Connect users to networks and provides initial training in institution and applications.
- Assist in research and procurement of computer accessories and supplies.
- Performs other duties as assigned.
- Public sector. Ministry of Culture.
Lecturer
Aleksander Moisiu University
Durres
10.2015 - 10.2016
- Company Overview: University/Education. Website: http://www.uamd.edu.al/
- To develop and apply innovative teaching approaches and materials to enable learning and enthuse students.
- To develop programme proposals and contribute to the wider design of the University’s teaching programme.
- To undertake the full range of responsibilities in relation to supervision, marking and examining to ensure that students progress is being monitored and reported in line with the University’s procedures.
- To develop approaches to teaching and learning which are appropriate for the University and subject area and reflect developing practice elsewhere.
- To plan, design and co-ordinate broad research activities and programmes.
- To contribute to the development of research strategies for the University.
- To develop methodologies and techniques appropriate to the type of research being pursued and that add to the knowledge/understanding appropriate to the discipline.
- To publish results of research in articles and/or books which lead to an enhanced reputation in the subject area and enhance the University’s research profile.
- University/Education. Website: http://www.uamd.edu.al/
Education
Master of Science - Telecommunication Engineering
University of La Sapienza
Rome, Italy01.2015
Internship - General Information on customs policies in the European Union and Albania
General Directory of Customs in Albania
Albania09.2014
Bachelor of Science - Electronic Engineering
University of La Sapienza
Rome, Italy01.2011
Internship - General recognition of this authority, in particular on the National Frequencies Plane and Frequencies Usage Plan
AKEP (Electronic and Postal Communications Authority)
Albania07.2010
Internship - MSC, HRL, VRL, EIR, BBS, BTS, BSC, GPRS, PTP, PTM
08.2009
Skills
- Informatics program management
- Workflow optimization
- Technical regulation drafting
- Statistical data management
- Health information systems
- Project coordination
- Process improvement
- Cross-department collaboration
- Effective communication
- Staff training and development
- Problem solving
- Leadership and mentoring
- Human resources management
- Leadership development
- Government relations
- Financial analysis
- Team management
- Decision-making
- Project management
- Logistics management
- Contract and vendor management
- Contract management
- Data analysis
References
Upon request
Languages
Mother tongue, B1 Professional User, B1 Professional User, B1 Professional User
Personal Information
- Date of Birth: 12/09/87
- Gender: Female
- Nationality: Albanian
Job Applied For
Administrative Manager, Administrative Manager, Administrative Manager
Timeline
Director of the Department of Informatics and Statistical Analysis
Compulsory Health Insurance Fund (FSDKSH)
11.2020 - 07.2024
Supervisor at Electronic certification and signature sector
Compulsory Health Insurance Fund (FSDKSH)
07.2019 - 11.2020
IT Specialist
Compulsory Health Insurance Fund (FSDKSH)
02.2017 - 07.2019
IT Specialist
The National Center for the Inventory of Cultural Assets, Ministry of Culture
11.2015 - 01.2017
Lecturer
Aleksander Moisiu University
10.2015 - 10.2016
Master of Science - Telecommunication Engineering
University of La Sapienza
Internship - General Information on customs policies in the European Union and Albania
General Directory of Customs in Albania
Bachelor of Science - Electronic Engineering
University of La Sapienza
Internship - General recognition of this authority, in particular on the National Frequencies Plane and Frequencies Usage Plan
AKEP (Electronic and Postal Communications Authority)