Daniela Penagos Forero
New Orleans,LA
Summary
Hospitality and operations professional with experience supporting corporate events, food and beverage service coordination, and administrative operations. Background in large convention center environments and corporate offices, with a strong focus on guest experience, service excellence, and operational organization. Skilled in coordinating vendors, clients, and service teams to deliver seamless hospitality experiences in fast-paced environments. Bilingual in English and Spanish.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
FVM Companies
2021.01 - 2026.01
- Provide administrative and operational support for daily office operations in a construction company.
- Coordinate documentation, schedules, and communication between internal teams.
- Maintain organized project records and assist management with operational tasks.
- Support office logistics and contribute to efficient workflow across departments.
Au Pair
Cultural Exchange Program
2018.08 - 2020.12
- Provided childcare and household support while participating in a cultural exchange program.
- Managed daily schedules, activities, and responsibilities with strong organization and reliability.
- Developed communication and adaptability skills while working in a multicultural environment.
Food & Beverage Event Operations Assistant
Plaza Mayor Convention Center
2017.01 - 2018.01
- Supported food and beverage operations for corporate conventions, conferences, and large-scale business events.
- Acted as liaison between event clients and outsourced catering providers to ensure service quality and timely execution.
- Assisted with coordination of vendors, service teams, and event logistics during high-volume corporate events.
- Monitored food service areas and guest experience to maintain professional hospitality standards.
- Contributed to smooth execution of events by supporting event managers and hospitality teams during live operations.
Education
Bachelor's Degree - Tourism And Hotel Business Administration
University of Medellin
Colombia01.2018
Skills
- Customer Service & Guest Experience
- Corporate Hospitality Support
- Food & Beverage Coordination
- Event Operations
- Vendor & Client Communication
- Administrative Support
- Operational Organization
- Multitasking in Fast-Paced Environments
- Bilingual: Spanish / English
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant
FVM Companies
2021.01 - 2026.01
Au Pair
Cultural Exchange Program
2018.08 - 2020.12
Food & Beverage Event Operations Assistant
Plaza Mayor Convention Center
2017.01 - 2018.01
Bachelor's Degree - Tourism And Hotel Business Administration
University of Medellin