Daniela Polanco-Araujo
New York,NY
Summary
Authorized to work in the US for any employer. All the job I worked at I experienced providing friendliness , individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
4
4
years of professional experience
Work History
Retail Scooper
Van Leeuwen Ice Cream
04.2023 - Current
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
In-Store Team Member
Whole Food Market
10.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked flexible hours; night, weekend, and holiday shifts.
Cashier
McDonald's
05.2022 - 10.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Carried out day-day-day duties accurately and efficiently.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Front of House Cashier
Chick-fil-A
06.2021 - 05.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers and responded to requests for information.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Helped customers complete purchases, locate items and join reward programs.
- Followed company policies, procedures and practices for accurate recordkeeping.
Cashier
McDonald's
02.2020 - 06.2021
- Making sure guest get everything they needed, cleaning(mopping/sweeping), restocking, bagging food,knowing how to use/deal with cash and credit/debit/gift cards, packing deliveries, making drinks
- Lifted up to 50+ pounds by hand
Education
High School Diploma -
Talent Unlimited High School
New York, NY06.2023
Skills
- Cashiering
- Cash Handling
- POS
- Cleaning Experience
- Serving Experience
- Host/Hostess
- Food Service
- Languages (Spanish and English)
- Allergic Reaction Treatment
- Corporate Policies and Procedures
- Certifications and Licenses
- Customer Transactions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Scooper
Van Leeuwen Ice Cream
04.2023 - Current
In-Store Team Member
Whole Food Market
10.2022 - 04.2023
Cashier
McDonald's
05.2022 - 10.2022
Front of House Cashier
Chick-fil-A
06.2021 - 05.2022
Cashier
McDonald's
02.2020 - 06.2021
High School Diploma -
Talent Unlimited High School
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