Daniela Portale
Westwood,NJ
Overview
19
19
years of professional experience
Work History
Prior Authorization Specialist
Northwell Health Physician Partners
08.2019 - 08.2020
- Company Overview: Orthopaedic Institute at Lenox Hill Hospital
- Complete prior authorizations for all Radiolog Imaging, Image guided injection/aspirations, and Epidurals for entire practice
- Orthopaedic Institute at Lenox Hill Hospital
Practice Office Coordinator
Northwell Health Physician Partners
11.2014 - 08.2020
- Company Overview: Orthopaedic Institute at Lenox Hill Hospital
- Answer telephone calls and direct calls, make appointments and answer non clinical questions
- Complete prior authorizations for MRI, CT Scan, Image guided injection/aspirations, Epidurals, and oral medications
- Input physician’s schedule into system
- Receive and route messages and documents, such as laboratory and radiology results to appropriate staff
- Sort and distribute mail for entire practice
- Scan incoming records results into patient’s charts
- Orthopaedic Institute at Lenox Hill Hospital
Medical Practice Assistant Supervisor
Manhattan Orthopaedics, P.C
03.2001 - 11.2014
- Company Overview: (Purchased by Northwell Health Nov 2014)
- Manage complex and busy phone system through BCBM Nortel Networks Element manager
- Answer telephone calls, make appointments, and triage calls for busy, fast paced orthopedic practice
- Take messages for physicians and make callbacks
- Obtain Radiology Precertification for MRIs, CT Scans, and Nuclear studies
- Create, enter and maintain multiple physician’s schedules in Outlook Calendar and interoffice scheduling system
- Medication and Physical Therapy renewals
- Proof read and print out dictations for physicians
- (Average of 100 patients per week)
- Knowledge of ordering visco-supplementation injections
- Train incoming staff on required duties in accordance with practice policies and procedures
- Maintained strong communication network among patients and physicians
- Confirm patient’s benefits and eligibility via insurance websites and telephone
- Responsible for training all new staff on phone and scheduling systems
- Maintain high level of professionalism and etiquette via phone and email interactions with patients and medical staff alike
- (Purchased by Northwell Health Nov 2014)
Education
Kingsborough Community College
01.1996
High School - Sports Medicine Program
New Utrecht High School
01.1994
Skills
- Internet Savvy
- Microsoft Word
- Excel
- Outlook
- Advance MD
- ZocDoc
- Nortel Business Element Manager
- Siemans Soarian
- Allscripts
Timeline
Prior Authorization Specialist
Northwell Health Physician Partners
08.2019 - 08.2020
Practice Office Coordinator
Northwell Health Physician Partners
11.2014 - 08.2020
Medical Practice Assistant Supervisor
Manhattan Orthopaedics, P.C
03.2001 - 11.2014
Kingsborough Community College
High School - Sports Medicine Program
New Utrecht High School