Daniela Prado Garcia
Lamont,CA
Summary
Dynamic healthcare professional with extensive experience in comprehensive care management and team leadership across diverse healthcare environments. Expertise in crafting personalized care plans, facilitating team meetings to address staff and patient needs, and ensuring adherence to current health regulations and internal policies. Strong commitment to enhancing patient care through effective communication and collaboration while consistently upholding high standards of service delivery and leadership excellence. Proven ability to strengthen team dynamics and improve overall operational efficiency in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Program Lead / Lead Care Manager
Premier Valley Medical Group
Bakersfield, CA
02.2023 - Current
- Facilitated team meetings to address staff concerns and enhance work performance.
- Developed strategies for improving patient engagement and weekly satisfaction metrics.
- Mentored new onboarding staff in best practices for care coordination and case management.
- Coordinated appointments with healthcare professionals for routine check-ups or specialized treatments necessary for each patient.
Social Worker
THV Enterprises/World of Care
Bakersfield, CA
02.2022 - Current
- Established and maintained effective communication channels among patients, caregivers, families, and multidisciplinary care teams.
- Collaborated with multidisciplinary teams to assess patient conditions and design effective treatment plans that target specific goals and challenges.
- Facilitated access to community-based resources for patients to address challenges related to food, housing, utility assistance, clothing, and transportation.
- Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.
Behavior Interventionist
Ascension Center
Bakersfield, CA
10.2021 - 01.2022
- Delivered ABA therapy services to children diagnosed with autism and other developmental disorders.
- Conducted assessments to identify underlying behavioral issues, tailoring interventions accordingly.
- Demonstrated effective strategies, including role-playing, to cultivate positive behavioral changes.
- Acted as a key intermediary among teachers, administrators, and parents to ensure effective support for children facing behavioral issues.
Warehouse Fulfillment Associate
Amazon
Bakersfield, CA
09.2020 - 08.2021
- Processed orders by pulling materials from warehouse and packing boxes for shipment. Helped prepare shipments to meet customer requests.
- Executed thorough sanitation of packing stations and replenished necessary materials at the beginning and end of each shift to facilitate consistent outbound shipment flow.
- Facilitated cross-training across multiple departments to enhance operational efficiency.
Phone Banker
Dolores Huerta Foundation
Bakersfield, CA
04.2018 - 05.2018
- Made 150-250 calls daily to registered voters.
- Informed registered voters in Kern County about transportation services and polling locations to promote equitable access to voting.
- Collected detailed voter data and provided daily reports to supervisor for informed decision-making.
- Oversaw all communications with Spanish-speaking callers.
- Implemented strategic changes to improve efficiency and effectiveness of call center operations during elections.
Education
Bachelor of Arts - Sociology & Politics, Economics, Policy & Law
Mills College
Oakland, CA05-2020
Skills
- Proficient in bilingual communication
- Interdisciplinary care management
- Risk management and client support
- Cross-functional team collaboration
Timeline
Program Lead / Lead Care Manager
Premier Valley Medical Group
02.2023 - Current
Social Worker
THV Enterprises/World of Care
02.2022 - Current
Behavior Interventionist
Ascension Center
10.2021 - 01.2022
Warehouse Fulfillment Associate
Amazon
09.2020 - 08.2021
Phone Banker
Dolores Huerta Foundation
04.2018 - 05.2018
Bachelor of Arts - Sociology & Politics, Economics, Policy & Law
Mills College