DANIELA RACETTE
Program Supervisor
New Britain,CT
Summary
Experienced supervisor working with residents involved in mental health and substance abuse some residents within the criminal justice system. Possesses an extensive background in mental health services, supporting many patients in a large residential treatment facility and contributing to successful patient outcomes. Demonstrates excellent communication and patient management skills, ensuring positive results.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Hartford Health Care
Southington
07.2020 - Current
- Followed individualized care plans for eight to sixteen patients, ensuring tailored support.
- Monitored vital signs and reported significant changes to the nursing staff promptly.
- Responded to patient calls and requests efficiently, delivering exceptional care.
- Assisted patients with daily living activities based on age, culture, and developmental stage.
- Provided emotional support and companionship during recovery for enhanced patient experience.
- Maintained clean and safe environments, adhering to health protocols consistently.
- Documented patient care activities accurately in electronic health records for compliance.
- Collaborated with the healthcare team to effectively coordinate comprehensive patient care plans.
Shift Supervisor
Mental Health Connecticut
Waterbury
09.2019 - 02.2023
- Determine staffing requirements, screen potential new employees, conduct interviews, and participate in the hiring process.
- Coordinated staff schedules to maintain adequate coverage for program activities.
- Monitored medication administration compliance with established guidelines.
- Facilitated communication between clinical teams and support staff for effective care delivery.
- Facilitated communication between families, staff, and community resources for support.
- Monitored individual client progress and adjusted care plans as needed.
- Managed incident reports and followed up on necessary actions with relevant parties.
- Maintained accurate records of resident activities and progress towards goals.
- Participated in interdisciplinary teams responsible for developing individualized treatment plans for each resident.
- Reviewed incident reports prepared by staff members after any incidents involving residents occurred; investigated further if necessary.
- Supported the development of life skills through role modeling, mentoring and coaching techniques.
- Conducted regular inspections of living areas to guarantee cleanliness standards are met according to agency policy.
Team Leader/Case Manager
Mental Health Connecticut
Waterbury
06.2017 - 01.2019
- Led team meetings to discuss client care strategies and service improvements.
- Monitored team performance and provided constructive feedback to enhance skills.
- Coordinated training sessions for staff on mental health best practices.
- Assisted with crisis intervention strategies to ensure client safety and well-being.
- Collaborated with external agencies to facilitate comprehensive care for clients.
- Managed case documentation to maintain compliance with state regulations.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Conducted regular performance reviews to assess individual team members' progress.
Residential Services Instructor
Mental Health Connecticut
West Hartford
03.2016 - 01.2017
- Provide social support and opportunities for residents to interact by organizing group events and meetings.
- Provide day-to-day support for daily living activities.
- Monitor and document the self-administration of medications. Perform medication runs.
- Provided direct support to residents with mental health challenges.
- Monitored daily activities and reported changes in resident behavior.
- Collaborated with interdisciplinary teams to ensure comprehensive care.
- Educated residents on coping strategies and life skills development.
- Maintained accurate documentation of resident progress and incidents.
- Provided one-on-one mentoring to individuals seeking mental health guidance.
- Provided transportation for appointments or recreational outings when necessary.
- Collaborated with multidisciplinary team members to develop individualized treatment plans for each resident.
- Assisted with daily living activities, such as meal preparation, bathing and dressing, housekeeping and errands.
- Responded quickly to emergency situations involving aggressive behaviors from residents.
Education
Master of Science - Criminal Justice And Forensic
University of New Haven
West Haven, CT05-2001
Bachelor of Science - Legal Studies
University of Hartford
West Hartford, CT07-1999
Skills
- Effective communication
- Attention to detail
- Problem-solving skills
- Team collaboration
- Self-motivator
- Advanced computer proficiency
- Documentation and reporting
- Mental health assessment familiarity
- Vital sign monitoring
- Infection control practices
- Electronic health record management
References
Available upon request.
Certifications Training
- Naloxone Training
- Crisis Prevention Intervention
- Adult/Pediatric CPR/AED First Aid
- Mental Health First Aid
- Medication-assisted Treatment & Recovery for substance use disorder
- HHC Bias Awareness Training
- Workplace Diversity, Inclusion, and Sensitivity
- Nursing Assistant Certification (NA91296678)
Timeline
Certified Nursing Assistant
Hartford Health Care
07.2020 - Current
Shift Supervisor
Mental Health Connecticut
09.2019 - 02.2023
Team Leader/Case Manager
Mental Health Connecticut
06.2017 - 01.2019
Residential Services Instructor
Mental Health Connecticut
03.2016 - 01.2017
Master of Science - Criminal Justice And Forensic
University of New Haven
Bachelor of Science - Legal Studies
University of Hartford
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