Daniela Ramirez
Brownsville,TX.
Summary
- Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
- Dedicated Medical Receptionist who works productively with diverse personalities and is experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.
- Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Serrano School
2023.04 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Front of House Team Member
Chick-fil-A
2023.03 - 2023.04
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
EVV Clerk
Amor Eterno
2022.04 - 2023.03
- Performed accurate and timely EVV maintenance
- Trained attendants to clock in/out using the Vesta device
- Answered questions regarding EVV.
- Interacted with customers by phone, email, or in person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed calendars to maintain a smooth flow of operations.
Data Entry
Dignity LLC
2021.06 - 2022.04
- Created new patient profiles and filed out applications to test for SARS-Covid19 and added vaccinations
- Greeted clients and answered questions regarding COVID-19 test and vaccination
- Entered data into spreadsheets, documents, and databases.
- Monitored and collected calls on the phone, and simultaneously managed documents and organized paperwork
- Verified accuracy of data entered into system to produce error-free reports.
- Secured and protected data from unauthorized access by complying with security protocols.
Sales Representative
Abercrombie & Fitch Kids
2020.08 - 2021.12
- Maintained clean and organized sales floor, fitting room, and stockroom for optimum safety and sales appeal
- Collaborated with customer service team members to assist with product information and provide outstanding service
- Created positive and rewarding client experiences through warm and friendly customer interaction.
Cashier
Walmart
2020.06 - 2020.08
- Assisted with purchases, locating items, and signing up for rewards programs
- Operated cash register, collected payments, and provided accurate change
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Resolved issues with cash registers, card scanners, and printers
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
Bachelor of Science - Psychology
University of Texas Rio Grande Valley
Brownsville, TX05.2024
Veterans Memorial High School
Brownsville, TX06.2020
Skills
- Highly
- Organized, proactive, and punctual.
- Serve Customer Needs
- Cash Handling
- Microsoft Applications
- Telephone Etiquette
- Copying and Scanning
- Records Preparation
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Serrano School
2023.04 - Current
Front of House Team Member
Chick-fil-A
2023.03 - 2023.04
EVV Clerk
Amor Eterno
2022.04 - 2023.03
Data Entry
Dignity LLC
2021.06 - 2022.04
Sales Representative
Abercrombie & Fitch Kids
2020.08 - 2021.12
Cashier
Walmart
2020.06 - 2020.08
Bachelor of Science - Psychology
University of Texas Rio Grande Valley
Veterans Memorial High School
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