Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Ramirez

Brownsville,TX.

Summary

  • Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
  • Dedicated Medical Receptionist who works productively with diverse personalities and is experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.
  • Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Serrano School
04.2023 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.

Front of House Team Member

Chick-fil-A
03.2023 - 04.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.


EVV Clerk

Amor Eterno
04.2022 - 03.2023
  • Performed accurate and timely EVV maintenance
  • Trained attendants to clock in/out using the Vesta device
  • Answered questions regarding EVV.
  • Interacted with customers by phone, email, or in person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Managed calendars to maintain a smooth flow of operations.

Data Entry

Dignity LLC
06.2021 - 04.2022
  • Created new patient profiles and filed out applications to test for SARS-Covid19 and added vaccinations
  • Greeted clients and answered questions regarding COVID-19 test and vaccination
  • Entered data into spreadsheets, documents, and databases.
  • Monitored and collected calls on the phone, and simultaneously managed documents and organized paperwork
  • Verified accuracy of data entered into system to produce error-free reports.
  • Secured and protected data from unauthorized access by complying with security protocols.

Sales Representative

Abercrombie & Fitch Kids
08.2020 - 12.2021
  • Maintained clean and organized sales floor, fitting room, and stockroom for optimum safety and sales appeal
  • Collaborated with customer service team members to assist with product information and provide outstanding service
  • Created positive and rewarding client experiences through warm and friendly customer interaction.

Cashier

Walmart
06.2020 - 08.2020
  • Assisted with purchases, locating items, and signing up for rewards programs
  • Operated cash register, collected payments, and provided accurate change
  • Wrapped items and bagged purchases properly to prevent merchandise breakage
  • Resolved issues with cash registers, card scanners, and printers
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Education

Bachelor of Science - Psychology

University of Texas Rio Grande Valley
Brownsville, TX
05.2024

Veterans Memorial High School
Brownsville, TX
06.2020

Skills

  • Highly
  • Organized, proactive, and punctual
  • Serve Customer Needs
  • Cash Handling
  • Microsoft Applications
  • Telephone Etiquette
  • Copying and Scanning
  • Records Preparation

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist

Serrano School
04.2023 - Current

Front of House Team Member

Chick-fil-A
03.2023 - 04.2023

EVV Clerk

Amor Eterno
04.2022 - 03.2023

Data Entry

Dignity LLC
06.2021 - 04.2022

Sales Representative

Abercrombie & Fitch Kids
08.2020 - 12.2021

Cashier

Walmart
06.2020 - 08.2020

Bachelor of Science - Psychology

University of Texas Rio Grande Valley

Veterans Memorial High School

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Daniela Ramirez