Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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DANIELA RAMIREZ

DANIELA RAMIREZ

Coordinator
COMPTON,CA

Summary

Support Coordinator with extensive experience in the medical field. Currently at Keck Medical Center of USC, specializing in patient care coordination, and insurance verification. Proficient in medical billing and coding, contributing to improved cash flow stability through effective collections. Strong communicator with healthcare teams, ensuring operational efficiency and high levels of patient satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Coordinator

Keck Medical Center of USC
Los Angeles, California
04.2025 - Current

Coordinated all aspects of patient care, including scheduling, insurance verification, and surgery logistics.

  • Managed clinic schedules and appointments to ensure timely patient access.
  • Answered patient calls and verified insurance benefits while preparing medical charts efficiently.
  • Scheduled surgeries and diagnostic tests, distributing pre-operative instructions and charge tickets.
  • Compiled medical necessity letters to align with multidisciplinary team objectives.
  • Acted as liaison between clinic and referring physicians to enhance communication.
  • Oversaw post-surgical follow-up scheduling to maintain continuity of care.
  • Provided clerical support to ensure seamless clinic operations and workflow.

Account Receivable

Clear Behavioral Health
Torrance, CA
06.2023 - 04.2025
  • Optimized patient collection processes, ensuring timely follow-ups and enhancing cash flow stability.
  • Collaborated with cross-functional teams to streamline operational workflows and achieve excellence.
  • Analyzed billing discrepancies and implemented effective solutions, improving accounts receivable accuracy.
  • Maintained accurate cash postings, guaranteeing reliable financial records to support team objectives.
  • Achieved significant cash flow improvements through refined collection strategies and diligent follow-up practices.
  • Enhanced accuracy of cash postings by focusing on detail, contributing to dependable financial reporting.
  • Fostered financial stability by managing patient collections and ensuring prompt follow-up actions.
  • Streamlined processes to bolster patient collections, resulting in sustained improvements in cash flow.

Patient Account Representative

Stanford Hospital (third party hb billing)
Torrance, CA
01.2023 - 06.2023
  • Resolved billing inquiries, enhancing trust and collaboration with healthcare teams.
  • Streamlined billing processes, reducing errors and boosting efficiency.
  • Reviewed and corrected patient accounts, improving billing accuracy.
  • Explained billing procedures to patients, increasing satisfaction.
  • Maintained detailed records, ensuring data accuracy.
  • Conducted thorough reviews of patient accounts, elevating billing accuracy and trust in financial processes.
  • Educated patients on billing protocols, leading to increased understanding and satisfaction with the billing process.
  • Maintained meticulous records for patient accounts, ensuring data integrity and enhancing team communication.
  • Collaborated with teams to resolve billing issues, fostering a positive environment and enhancing patient relations.

Billing/Claim Specialist

Wabash General Hospital (third party billing)
Torrance, CA
06.2022 - 01.2023
  • Streamlined claim submissions, boosting processing speed and ensuring prompt follow-ups.
  • Implemented tracking systems, cutting resolution times and reducing outstanding claims.
  • Analyzed billing discrepancies, decreasing errors and boosting claim accuracy.
  • Collaborated with team, sharing practices to enhance performance and foster improvement.
  • Maintained detailed records, ensuring compliance and facilitating smooth audits.
  • Developed new tracking methodologies that streamlined claim submissions, leading to faster processing times and higher reimbursement success.
  • Mentored team members on billing procedures, fostering a supportive work environment that encouraged knowledge sharing and skill development.
  • Created detailed records to ensure compliance, facilitating seamless audits and maintaining high standards.

Receptionist

Amplus Group
Torrance, CA
06.2021 - 06.2022
  • Managed mail processing for medical records, ensuring timely delivery and enhancing efficiency.
  • Streamlined inventory management, reducing discrepancies and optimizing stock levels.
  • Supported team cohesion through effective communication and collaboration.
  • Addressed operational challenges, leading to improved processes and service delivery.
  • Coordinated front desk operations, improving visitor experience and response times.
  • Assisted in training new staff, promoting a culture of continuous learning and skill development, which led to improved team efficiency.
  • Maintained meticulous records of daily operations, ensuring accuracy and compliance, which contributed to streamlined processes.

Tutor

Sylvan Learning
Downey, CA
06.2019 - 08.2020
  • Conducted engaging sessions, boosting student performance with tailored strategies.
  • Developed personalized plans, enhancing learning outcomes through consistent tracking.
  • Fostered a supportive environment, encouraging questions and collaboration.
  • Regularly assessed progress, adapting methods to meet individual needs.
  • Inspired students with positive feedback, nurturing resilience and growth mindset.

Dispatcher

MT Auto Transport
Los Angeles, CA
07.2017 - 01.2018
  • Scheduled and dispatched carloads, optimizing routes to cut delivery times and boost satisfaction.
  • Provided clerical support, ensuring precise documentation and seamless team communication.
  • Analyzed call patterns to refine response strategies, elevating customer service quality.
  • Collaborated with team to streamline operations, enhancing productivity and meeting deadlines.
  • Coordinated dispatching, significantly reducing delivery times and improving customer satisfaction.

Education

Cypress College
Cypress, CA
01.2020

South East High
South Gate, CA
06.2017

Skills

  • Medical billing and coding
  • Patient collections and cash posting
  • Data entry and documentation
  • Microsoft Office applications
  • Medical terminology and claims processing
  • HIPAA compliance
  • EMR systems management
  • Customer service and support
  • Scheduling and logistics coordination
  • Insurance verification and revenue cycle management
  • Verbal and written communication
  • Telephone etiquette and correspondence management
  • Patient scheduling
  • Medical chart preparation

Certification

  • CBCS
  • CPCT

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Support Coordinator

Keck Medical Center of USC
04.2025 - Current

Account Receivable

Clear Behavioral Health
06.2023 - 04.2025

Patient Account Representative

Stanford Hospital (third party hb billing)
01.2023 - 06.2023

Billing/Claim Specialist

Wabash General Hospital (third party billing)
06.2022 - 01.2023

Receptionist

Amplus Group
06.2021 - 06.2022

Tutor

Sylvan Learning
06.2019 - 08.2020

Dispatcher

MT Auto Transport
07.2017 - 01.2018

Cypress College

South East High
DANIELA RAMIREZCoordinator
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