Summary
Overview
Work History
Education
Skills
Timeline
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Daniela Rodriguez Aguilera

Jacksonville,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Delivery Associate

Amazon.Inc
Jacksonville, FL
11.2023 - 01.2024
  • Loaded delivery truck with company products according to the daily route plan.
  • Assisted with unloading product from truck as needed upon delivery to customer's location.
  • Ensured proper care in the handling of packages to avoid damage during transit.
  • Use technologies like smartphones and handheld devices to sort, scan, and prepare orders.
  • Receive truck deliveries.
  • Build, wrap, sort, and transport pallets and packages.

Technician

Early Upgrade
Jacksonville, FL
05.2020 - 02.2023
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Diagnosed and repaired hardware issues on various types of mobile phones, tablets, and other electronic devices.
  • Troubleshot software and hardware problems on a variety of mobile devices.
  • Performed system updates and installed new software applications as needed.
  • Replaced defective components such as batteries, screens, cameras, speakers.
  • Repaired damaged housings or replaced them with new ones as necessary.
  • Cleaned and tested parts before assembling them into complete units.
  • Ordered replacement parts from authorized suppliers when necessary.
  • Disassembled phones according to manufacturer specifications in order to access internal components for repair or replacement.
  • Inspected returned products for signs of damage or tampering prior to performing repairs.
  • Collaborated with colleagues in order to troubleshoot complex cases involving multiple components or systems.
  • Installed, set up and repaired devices and system components.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Replaced defective components or parts as needed.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Analyzed data collected during testing to determine root cause of failure.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Followed safety practices to safeguard against injury and damage to property.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Used bolts, rivets and screws to fasten parts.
  • Repaired malfunctioning systems by replacing defective components or making necessary adjustments.

Sales Associate

BCBGeneration
Miami, FL
04.2018 - 09.2018
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.

Education

Some College (No Degree) - Medical Assisting

Florida Vocational Institute
Miami, FL
11-2018

High School Diploma -

Francisco Munoz Rubalcaba
Cuba
05-2016

Some College (No Degree) - English

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Bilingual
  • Software Diagnostics
  • Hardware diagnostics
  • Mobile Device Management
  • Team Collaboration
  • Adaptability
  • Multitasking
  • Organizational Skills
  • Self Motivation
  • Time Management
  • Device assembly
  • Battery Replacement
  • Data Recovery
  • Sales Development
  • Listening Skills
  • Customer Service
  • Cash Register Operation
  • Sales Strategies
  • Organization
  • Learning skills development

Timeline

Delivery Associate

Amazon.Inc
11.2023 - 01.2024

Technician

Early Upgrade
05.2020 - 02.2023

Sales Associate

BCBGeneration
04.2018 - 09.2018

Some College (No Degree) - Medical Assisting

Florida Vocational Institute

High School Diploma -

Francisco Munoz Rubalcaba

Some College (No Degree) - English

Florida State College At Jacksonville

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Daniela Rodriguez Aguilera