Daniela Rodriguez Ortiz
Orlando
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Having school experience in advanced manufacturing. The basics of computer hardware and the use of softwares.
Overview
4
4
years of professional experience
Work History
Cashier
Izziban Sushi
Orlando
04.2023 - Current
- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Maintained cleanliness and organization of the checkout area for optimal efficiency.
- Trained new staff on cash register operations and customer service protocols.
- Monitored inventory levels at checkout, alerting management of low stock items.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Sales Associate
Steps New York
Orlando
09.2022 - 04.2023
- Maintained visual merchandising standards throughout the store.
- Helped customers find specific products, answered questions, and offered product advice.
- Restocked shelves and organized inventory displays regularly.
- Maintained up-to-date knowledge of store merchandise and policies.
Manager on Duty
Burger King
Orlando
08.2021 - 08.2022
- Supervised staff during shifts to ensure smooth operations and excellent service.
- Trained new employees on customer service standards and operational procedures.
- Enforced health and safety regulations to maintain a safe work environment.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Audited cash registers at the end of each shift for accuracy.
Education
Associate of Science - Engineering Technology: Advanced Manufacturing
Valencia College
Orlando, FL12-2024
Certificate - Lean Manufacturing
Valencia College
Orlando, FL04-2024
Certificate - Technology Support Specialist
Valencia College
Orlando, FL12-2023
High School Diploma -
Freedom High School
Orlando, FL05-2022
Skills
- Lean manufacturing
- Technical support
- Equipment maintenance
- Customer service
- Team training
- Process improvement
- Production control
- Quality Assurance
- Hydraulics and pneumatics
- Computer hardware
- Mechanical measurements and instruments
- Engineering Graphics With CAD
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Izziban Sushi
04.2023 - Current
Sales Associate
Steps New York
09.2022 - 04.2023
Manager on Duty
Burger King
08.2021 - 08.2022
Associate of Science - Engineering Technology: Advanced Manufacturing
Valencia College
Certificate - Lean Manufacturing
Valencia College
Certificate - Technology Support Specialist
Valencia College
High School Diploma -
Freedom High School
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