Daniela Roman

• Maintained food service areas during catered events, ensuring cleanliness and organization.

• Ensured proper food presentation to align with event standards.

• Delivered exceptional customer service by addressing guest concerns and resolving issues promptly.

• Supervised and managed staff, delegating tasks effectively to ensure smooth operations.

• Helped customers complete purchases, locate items, and join reward programs.
• Maintained clean sales floor and straightened and faced merchandise..
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.