Summary
Overview
Work History
Education
Skills
Timeline
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Daniela Romero

Katy,TX

Summary

Dedicated and motivated professional seeking an HR Assistant position with a strong desire to transition into the human resources field. I possess a solid foundation in legal processes, exceptional organizational skills, and a customer-centric approach, which I aim to leverage effectively in contributing to HR functions.

Overview

5
5
years of professional experience

Work History

Legal Case Manager

Keller Postman LLC
12.2023 - 01.2024
  • Conducted initial client interviews to gather case information and assess legal needs
  • Communicated with clients regularly to provide case updates and answer any questions
  • Maintained accurate and up-to-date case records and deadlines
  • Utilized case management software to track and organize case progress and deadlines
  • Managed a caseload of 50+ legal cases at any given time
  • proactively engaging with medical centers to obtain pertinent medical records crucial for the progression of legal cases.
  • actively engaging with clients to obtain crucial medical test records.


Sales Assistant

Reflections Jewelry
10.2019 - 08.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Online Sales Assistant

JSR Jewels
11.2021 - 03.2022
  • Increased online sales by optimizing product listings with detailed descriptions and high-quality images.
  • Managed customer inquiries efficiently, resulting in improved customer satisfaction ratings.
  • Coordinated with suppliers to maintain accurate inventory levels for seamless order fulfillment.
  • Developed targeted promotional campaigns to boost product visibility and drive sales growth.
  • Monitored competitor pricing strategies, ensuring the store''s competitive edge in the market.
  • Assisted in website redesign efforts to enhance user experience and conversion rates.
  • Handled returns and exchanges professionally, maintaining positive relationships with customers.

Spanish Interpreter

CyraCom International
08.2018 - 07.2019
  • Provided live interpretation services for Spanish Speaking clients during meetings and appointments
  • Conducted language coaching and training sessions for staff members, improving their communication skills
  • Translated documents and materials from Spanish to English and vice versa, ensuring accuracy and cultural sensitivity
  • Collaborated with team members to develop and implement strategies for effective communication with Spanish speaking clients
  • Maintained up to date knowledge of industry terminology and language trends to ensure accurate and effective interpretation services

Education

Bachelor of Arts - Psychology

University of Houston
Houston, TX
09.2022

Skills

  • Legal Terminology
  • Document Management
  • Critical Thinking
  • Document Review
  • Problem Solving
  • Adaptability
  • Deadline Management
  • Organizational Skills
  • Diversity Awareness
  • Microsoft Office Suite
  • Confidentiality Maintenance
  • Time Management
  • Attention to Detail
  • Recruitment
  • Staff Education and Training

Timeline

Legal Case Manager

Keller Postman LLC
12.2023 - 01.2024

Online Sales Assistant

JSR Jewels
11.2021 - 03.2022

Sales Assistant

Reflections Jewelry
10.2019 - 08.2023

Spanish Interpreter

CyraCom International
08.2018 - 07.2019

Bachelor of Arts - Psychology

University of Houston

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Daniela Romero