Daniela Rosales
San Bernardino,CA
Summary
Manufacturing technician and trainer experienced in biopharmaceutical manufacturing and warehouse operations administration. Demonstrated expertise in cGMP compliance, SOP adherence, and quality documentation management. Train staff to increase productivity, maintain audit-ready records, and support cross-functional operational goals.
Overview
7
7
years of professional experience
Work History
Manufacturing Technician II / Trainer
Grifols Biologicals
06.2023 - Current
- Operate bioprocessing equipment in compliance with cGMP regulations, SOPs, and company safety requirements.
- Monitor production processes and accurately document batch records.
- Review production documentation for completeness and accuracy before shift completion.
- Maintain compliance with safety, quality, and environmental procedures.
- Clean and sanitize production equipment and workstations to support operational readiness.
- Collaborate with supervisors, technicians, and cross-functional departments to meet production goals.
- Train new technicians on manufacturing procedures, documentation practices, and safety requirements.
- Provide ongoing coaching and support to improve team performance and productivity.
Warehouse Operations Administrator
Best Buy
11.2022 - 03.2023
- Managed customer order integrity through system audits, research, and issue resolution.
- Served as a liaison between departments to ensure timely order processing and customer satisfaction.
- Trained newly hired employees on company procedures and operational standards.
- Maintained customer records and databases with a high degree of accuracy.
- Generated reports and processed operational documentation.
- Responded to customer inquiries via phone and email while providing professional service.
Administrative Assistant
Aerial Magic LLC
02.2022 - 11.2022
- Maintained confidential files and company records.
- Served as the primary point of contact for administrative and operational inquiries.
- Answered and routed incoming calls and correspondence.
- Scheduled appointments and coordinated calendars.
- Managed data entry activities and maintained database accuracy.
- Resolved routine issues and escalated complex concerns when necessary.
Assistant Manager
Wienerschnitzel
01.2020 - 03.2022
- Supervised daily operations and managed teams of 4–5 employees.
- Trained and onboarded new staff members on company procedures and customer service standards.
- Assisted with recruiting, hiring, and employee development.
- Maintained cleanliness, food safety, and workplace safety standards.
- Managed customer service concerns and resolved issues effectively.
- Supported inventory control and sales reporting activities.
- Improved team efficiency while maintaining high customer satisfaction levels.
Education
Associate of Science (A.S.) - Business Administration
San Bernardino Valley College
San Bernardino, CA05.2022
High School Diploma - undefined
Epic Charter School
Anaheim, CA06.2019
Skills
- CGMP Compliance
- SOP Adherence
- Manufacturing Operations
- Production Documentation
- Employee Training & Development
- Quality Assurance
- Data Entry & Recordkeeping
- Microsoft Office Suite
- Team Leadership
- Time Management
- Customer Service
- Administrative Support
- Warehouse Operations
Timeline
Manufacturing Technician II / Trainer
Grifols Biologicals
06.2023 - Current
Warehouse Operations Administrator
Best Buy
11.2022 - 03.2023
Administrative Assistant
Aerial Magic LLC
02.2022 - 11.2022
Assistant Manager
Wienerschnitzel
01.2020 - 03.2022
High School Diploma - undefined
Epic Charter School
Associate of Science (A.S.) - Business Administration
San Bernardino Valley College