Daniela Rosario
Charlotte,NC
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
Waterford Square Apartments
05.2023 - 10.2023
- Kept accurate records of all resident and tenant correspondence.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Reduced vacancy rates through targeted marketing efforts.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Property Manager
Daniel&CO. LLC
01.2012 - 04.2023
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maximized rental income while minimizing expenses through effective planning and control.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
HR Recruiter Coordinator
Clean Craft
10.2020 - 10.2022
- Instructed senior leaders on appropriate employee corrective steps.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Enhanced candidate sourcing by utilizing various recruiting platforms and networking strategies.
- Improved onboarding experience for new hires by developing a comprehensive orientation program.
Employment Specialist
Medical Solutions
07.2018 - 11.2020
- Answered employee questions regarding the employment and the CDPAP program and resolved any issues.
- Recruited and interviewed applicants for orientation.
- Planned and executed orientations
Office manager
Champion Transportation
10.2016 - 08.2018
- Managed caseload of clients, assisted with dispatch, and accurately documented drivers work schedule.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Education
High School Diploma -
Benjamin Franklin
Rochester, NY2011
Skills
- Bilingual in [Spanish]
- File/records maintenance
- Microsoft Office
- Client-focused
- Time management skills
- Quick learner
- Fair Housing Regulations
- Leasing and sales
- Property tours and inspections
- Customer Relations
- Administrative Support
- Property Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
Waterford Square Apartments
05.2023 - 10.2023
HR Recruiter Coordinator
Clean Craft
10.2020 - 10.2022
Employment Specialist
Medical Solutions
07.2018 - 11.2020
Office manager
Champion Transportation
10.2016 - 08.2018
Property Manager
Daniel&CO. LLC
01.2012 - 04.2023
High School Diploma -
Benjamin Franklin