Daniela Rua
Lincoln,RI
Summary
Motivated student eager to leverage educational background in a professional setting. Demonstrates strong technical skills in software applications and excels in managing complex tasks efficiently. Proven experience in customer service and data analysis enhances client interactions and optimizes operational processes. Committed to delivering positive outcomes for clients through humble and compassionate interaction.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Smithfield, RI
06.2023 - 08.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Input orders into the point of sale system and handled customer payments.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Retail Sales Associate
Target
Lincoln, RI
07.2018 - 10.2019
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
- Greeted customers and engaged in conversation to assess needs
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Maintained cleanliness of work areas throughout shift according to company standards
- Developed strong interpersonal skills to effectively communicate with customers and coworkers.
Education
Bachelor of Arts - Psychology
Rhode Island College
Providence, RI05-2027
Associate of Arts - Psychology
Community College of Rhode Island
Warwick, RI05-2025
High School Diploma -
Lincoln High School
135 Old River Road Lincoln, RI 02865 05-2019
Skills
- Technologically proficient
- Data analysis
- Research methodologies
- Customer service
- Calm demeanor
- Friendly and enthusiastic
- Empathetic and collaborative
- Reliable and punctual
- Conscientious
- Creative and inquisitive
Volunteer Experience
09/2017, 06/2018, Lincoln Senior Center, Performed daily cleaning duties including mopping floors, wiping counters, cleaning and sanitizing all dishes, utensils, and equipment as required by health department regulations., Formed meaningful connections with the elderly patients; providing them service with meals and board games, Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils., Demonstrated ability to work with minimal supervision while maintaining a high level of productivity., Developed strong working relationships with kitchen staff members through effective communication skills.
Affiliations
Rhode Island College
- Psych Society
- G.A.M.E.R
Community College of Rhode Island
- Community College of Rhode Island Players
- Filmmakers Club
- International Club
Lincoln High School
Psychology Club
Drama Club
Animation Club
Timeline
Barista
Starbucks
06.2023 - 08.2023
Retail Sales Associate
Target
07.2018 - 10.2019
Bachelor of Arts - Psychology
Rhode Island College
Associate of Arts - Psychology
Community College of Rhode Island
High School Diploma -
Lincoln High School