Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Salinas

Addison,IL

Summary

Enthusiastic Usher successful at managing security, maintenance and cleaning operations. Restores venues to neat and professional appearance in quick order. Industrious and energetic with skill in quickly completing diverse tasks, Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging 1 years' experience in the field. Accommodating Box Office Cashier consistently promotes positive guest experience and provides high levels of customer service. Talented at correctly and efficiently processing payments and responding to guest concerns. First-rate cash handling and event coordination talents. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in communication.

Overview

1
1
year of professional experience

Work History

Usher/Box Office Cashier

Marcus Cinemas
05.2023 - Current
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
  • Sold admission, processed payments, and issued tickets.
  • Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
  • Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
  • Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
  • Assisted with promotional activities such as handing out flyers or selling merchandise related to specific events at the venue.
  • Contributed to increased revenue by upselling promotional deals and special event packages.
  • Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
  • Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
  • Ensured positive theater experiences for patrons, providing outstanding customer service in all interactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Addison Trail High School
Addison, IL
05.2025

Skills

  • Patience and composure
  • Reliability and punctuality
  • Working under pressure
  • Safety awareness
  • Guest service
  • Cleaning and sanitizing
  • Customer Relations
  • Quick Learner
  • Customer Service
  • Cleaning and sanitization
  • Dependability
  • Flexibility
  • Age Verification
  • Problem-Solving
  • Honest and Dependable

Languages

Spanish
Native or Bilingual

Timeline

Usher/Box Office Cashier

Marcus Cinemas
05.2023 - Current

High School Diploma -

Addison Trail High School
Daniela Salinas