Hi, I’m
Daniela Sanchez
Selden,NY
Summary
Dynamic leader with a proven track record at New York Cancer And Blood Specialists, enhancing operational efficiency and team performance through strategic planning and people management. Skilled in regulatory compliance and risk mitigation, I've significantly improved project delivery and quality assurance, demonstrating exceptional verbal communication and professionalism.
Overview
10
years of professional experience
1
Certification
Work History
New York Cancer And Blood Specialists
Director of Laboratory Operations
01.2023 - Current
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with POLEP/CLIA/CLEP/CAP regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Directed team performance, managed schedules, and optimized workflow to maximize productivity.
- Established policies promoting environmental sustainability within laboratory practices.
- Ensured accurate data collection and analysis through strict quality control measures.
- Improved safety protocols for increased staff protection and reduced incidents.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Managed operational managers, and Quality Assurance Team.
- Review and approve departmental payroll activities for direct reports.
- Manage and act as a resource for the laboratory on a wide range of technical and critical strategic issues; prove solutions aimed at enhancing testing integrity and improving quality.
- Managed multiple concurrent projects, ensuring timely delivery of all milestones without compromising quality.
- Developed customized interior design solutions for new clinical laboratories, in order to optimize workflow and safety.
New York Cancer And Blood Specialists
Quality Assurance Manager
03.2021 - 01.2023
Job overview
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Successfully completed and maintained 30+ POLEP/CLIA labs DOH inspections.
- Managed 100+ employee lab competencies.
- Managed bi-annual instrument comparisons on all hematology analyzers to ensure accuracy and precision.
- Onboarded and trained new practices and office laboratories.
- Organized team trainings and QA-Team meetings.
New York Cancer And Blood Specialists
Quality Assurance Associate
03.2020 - 03.2021
Job overview
- Created and implemented Standard Operating Procedures that aimed to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with state regulations.
- Created SOPs for operation and maintenance of instruments such as IDNOW, i-STAT, Piccolo, Automated hematology analyzers (Sysmex XN-L 450, 430, 330, XN-1000), Analytic chemistry Roche Cobas pure.
- Implemented and performed validations studies on 15+ IDNOWs, 7 i-STATs, 3 Piccolos, 5 hematek automatic stainer, 20+ XN-L and XN sysmex.
- Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
- Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
- Assisted with independent internal and external audits.
- Supported audit preparation through research, analysis and presentation development.
- Trained and ensured all satellite office laboratory staff is complaint in all aspects of laboratory controls and quality management.
- Coordinated all physician office lab's CLIA/CLEP certifications.
- Coordinated all physician office lab's proficiency testing by managing PT accounts through CAP, API, ABB, and ensuring all offices met CAP requirements by running and reporting accurately all proficiency samples.
- Implemented 30+ new POLEP/CLIA Laboratories and 1 CLEP laboratory.
New York Cancer And Blood Specialists
Lead Medical Assistant
12.2019 - 03.2020
Job overview
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Delegated and organized work priorities by directing workflow within a clinical laboratory.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including hematology and oncology patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Displayed strong attention to detail while managing high sample volumes under tight deadlines without compromising quality or accuracy of results.
- Operated instruments such as Sysmex Automated Hematology instruments (XN-L and XN models), i-STATs, Piccolo, ID-NOW, Roche Cobas Pure.
- Troubleshot complex issues with analytical instruments, minimizing downtime and enhancing overall productivity.
- Ensured compliance with regulatory requirements through diligent documentation and record-keeping practices.
- Participated in internal audits to assess the effectiveness of quality management systems within the laboratory setting.
- Enhanced diagnostic accuracy through meticulous quality control measures for laboratory equipment and reagents.
- Performed moderate complexity testing by preparing specimens for analysis and maintaining assay quality.
- Recorded and analyzed data to produce reports of results.
Noor Women Healthcare
Medical Assistant
06.2014 - 12.2019
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assessed patient vital signs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
SUNY, Stony Brook, Stony Brook, NY
Bachelor of Science from Biology
08.2018
University Overview
- Relevant Coursework: Cancer & Genetics Research
- Hospital Volunteer
The Academy At E.J Milliken Technical Center, Sayville, NY
Certificate of Technical Studies from Clinical Medical Assistant
06.2014
University Overview
- Relevant Coursework: Phlebotomy
- Professional Development: Chapter member of professional organization SkillsUSA
Centereach High School, Centereach
High School Diploma
06.2014
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Staff Development
- Issues Resolution
- Contract and Vendor Management
- Hiring and Retention
- Legal and Regulatory Compliance
- HIPAA Trained
- CPR/BLS certified
- Phlebotomy trained
- Proficient in EMR and LIS operation
- Proficient in Microsoft word, Excel, PowerPoint, and Outlook
- Data Analysis
- Risk Analysis and Mitigation
- Professionalism and Ethics
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Medical Assistant (CMA)
Holistic Wellness
I am deeply passionate about holistic wellness, believing that healthcare should consider the body as a complete entity rather than just individual body systems. For me, true wellness encompasses feeling good physically, mentally, and emotionally. I aspire to promote and sustain health and wellness through personal self reflection, self assessment and self care as I aim to help others feel their best and learn the essential practices of self-care.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Director of Laboratory Operations
New York Cancer And Blood Specialists
01.2023 - Current
Quality Assurance Manager
New York Cancer And Blood Specialists
03.2021 - 01.2023
Quality Assurance Associate
New York Cancer And Blood Specialists
03.2020 - 03.2021
Lead Medical Assistant
New York Cancer And Blood Specialists
12.2019 - 03.2020
Medical Assistant
Noor Women Healthcare
06.2014 - 12.2019
SUNY, Stony Brook
Bachelor of Science from Biology
The Academy At E.J Milliken Technical Center
Certificate of Technical Studies from Clinical Medical Assistant
Centereach High School
High School Diploma
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Medical Assistant (CMA)
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