Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
BusinessAnalyst

Daniela Sandoval

Santa Ana,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Technician

Md Eyecare
06.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Applied critical thinking and research to address complex issues.
  • Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
  • Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Assisted in developing an efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
  • Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
  • Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
  • Achieved high success rate in obtaining authorizations by effectively demonstrating medical necessity through comprehensive documentation and clear communication with insurance companies.
  • Managed approximately 20 emails, calls and faxes per day from patients/coworkers

General Merchandiser

R-Ranch Market
12.2021 - 06.2023
  • Stock up shelves and facing
  • Efficiently respond to questions and concerns from customers
  • Make orders for the department
  • Track inventory and make sure the store has the items that sell in stock or find replacements
  • Report any problems with orders/merchandise to the supervisor in charge of the department
  • Communicate with vendors
  • Keep the backroom clean and with low inventory.
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.

Cashier

Wholesome Choice
07.2018 - 03.2020
  • Greeted customers
  • Checked out customers and bagged items carefully
  • Issued returns and exchanges
  • Answered phone calls and directed them to the department of their choice
  • Efficiently responded to any questions and concerns
  • Straightening aisles.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Backroom Associate

Marshalls
11.2017 - 01.2018
  • Unboxed merchandise, staging and merchandise preparation
  • Assembling merchandise for the sales floor
  • Kept the back room neat and organized
  • Restocked shelves and clothing racks in the sales floor.

Hostess

El Torito Grill
05.2017 - 08.2017
  • Greeted and seated guests
  • Managed seating chart for all servers
  • Responded to questions and seated guests in a timely, friendly, efficient manner
  • Answered calls and put together To-Go orders
  • Cleaned the entrance of the restaurant frequently
  • Managed multiple clients at a time
  • Frequently worked under pressure.

Education

Certificate in Digital Marketing & E-Commerce -

Coursera
Santa Ana, CA
09.2024

High School Diploma -

Santa Ana High School
Santa Ana, CA
06.2017

Skills

  • Customer Service
  • POS and Payment handling
  • Telephone Etiquette
  • Time Management
  • Works Well Under Pressure
  • Attention to Detail
  • Multitasking and Organization
  • Ophthalmic Imaging Techniques
  • Fast Learner

References

  • Kendra Garcia, (949) 209-6193
  • Blanca Garcia, (714) 417-6552
  • Ana Cariño, (714) 928-6158

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Technician

Md Eyecare
06.2023 - Current

General Merchandiser

R-Ranch Market
12.2021 - 06.2023

Cashier

Wholesome Choice
07.2018 - 03.2020

Backroom Associate

Marshalls
11.2017 - 01.2018

Hostess

El Torito Grill
05.2017 - 08.2017

Certificate in Digital Marketing & E-Commerce -

Coursera

High School Diploma -

Santa Ana High School

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Daniela Sandoval