Daniela Sandoval
Sherman,Texas
Summary
Detailed-oriented professional with 8+ years of experience in providing excelling customer service. Excellent writing, organizational, analytical thinking, investigative, and time management skills. Now seeking to tackle new challenges and advance in the Remote realm.
Overview
8
8
years of professional experience
Work History
Election Clerk
Grayson County Election Administration
Sherman, TX
06.2024 - Current
- Distributed ballots to voters and answered questions concerning voting procedures.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Created fair, non-partisan environment to protect free choice of voters.
Project Coordinator
HardHat Workforce Solutions Inc.
Norfolk, VA
11.2023 - 03.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Kept corporate and client information confidential, adhering to data safety measures.
Personal Assistant to the Owner
De Rican Chef
Virginia Beach, VA
09.2023 - 11.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
Community Service Aide
Hillsborough County Sheriff's Office
Tampa, FL
02.2021 - 08.2023
- Answered misdemeanor complaints, interviewed victims of fraud and completed fraud reports.
- Managed a substation, coordinated appointments, and provided training to new Community Service Aides.
- Assisted deputies in taking possession of new vehicles and returning vehicles, along with completing vehicle inspections.
Spanish Interpreter
Cyracom
Tampa, FL
07.2020 - 02.2021
- Delivered exceptional customer service to both English-and Spanish-speaking clients through verbal communication abilities.
- Facilitated clear communication between all providers and patients, bridging language barriers for optimal care delivery.
- Certified as an International Interpreter Coach.
- Certified in interpreting calls for many industries, including medical, legal, 9-1-1, retail, and others.
Better Living Consultant
Venterra Realty
Tampa, FL
05.2018 - 07.2020
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Organized and hosted community events, fostering a positive living environment for all residents.
Key Holder
Travel Traders - The Grand Hyatt
Tampa, FL
10.2016 - 05.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
Bachelor of Science - Forensic Investigation
Keiser University
Tampa, FL12-2019
Associate of Science - Crime Scene Technology
Keiser University
Tampa, FL06-2017
High School Diploma -
Hillsborough High School
Tampa, FL06-2015
Skills
- Bilingual in Spanish (reading, writing, & speaking)
- Time management
- Organized
- Punctual
- Proficient in PowerPoint, Word, & Excel
Timeline
Election Clerk
Grayson County Election Administration
06.2024 - Current
Project Coordinator
HardHat Workforce Solutions Inc.
11.2023 - 03.2024
Personal Assistant to the Owner
De Rican Chef
09.2023 - 11.2023
Community Service Aide
Hillsborough County Sheriff's Office
02.2021 - 08.2023
Spanish Interpreter
Cyracom
07.2020 - 02.2021
Better Living Consultant
Venterra Realty
05.2018 - 07.2020
Key Holder
Travel Traders - The Grand Hyatt
10.2016 - 05.2018
Bachelor of Science - Forensic Investigation
Keiser University
Associate of Science - Crime Scene Technology
Keiser University
High School Diploma -
Hillsborough High School