Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daniela Sandoval

Camarillo,CA

Summary

Bilingual administrative professional with a strong background in customer service, reception, and office coordination. Proven ability to manage high-volume communications, handle confidential information, and support cross-functional teams in fast-paced environments. Known for a detail-oriented and organized approach, excellent interpersonal skills, and a commitment to delivering efficient, client-focused service. Proficient in Microsoft, multi-line phone systems, and scheduling tools, with a growing skill set in data management, and administrative operations. Seeking to contribute to a new environment with opportunities for growth and development.

Overview

7
7
years of professional experience

Work History

Customer Service Representative / Receptionist

Moorpark Veterinary Hospital
Moorpark, CA
04.2022 - Current
  • Managed front desk operations, including multi-line phone support, scheduling, and client communication
  • Maintained over 1,000 client records using veterinary software
  • Handled confidential medical and billing information
  • Assisted in staff training and improved front desk procedures
  • Supported veterinarians with administrative needs and calendar coordination
  • Promoted wellness plans and services, increasing client participation
  • Verified pet insurance, collected co-pays, and clarified client billing questions
  • Coordinated patient check-in/check-out process, ensuring timely service and proper documentation
  • Ensured cleanliness and organization of the reception area, promoting a welcoming environment

Key Holder / Sales Associate

Theresa’s Country Feed & Pet
Moorpark, CA
10.2021 - 04.2022
  • Operated POS systems and processed transactions
  • Opened/closed store and assumed management duties when needed
  • Assisted customers, handled special orders, and restocked inventory
  • Trained new team members and maintained store cleanliness and organization

Intake / Contract Specialist

Alert Communications
Camarillo, CA
09.2019 - 11.2020
  • Completed legal intakes and relayed detailed messages for attorneys
  • Translated calls and guided clients through contracts and retainer agreements
  • Scheduled appointments and maintained client confidentiality

Cashier / Sales Associate

T.J. Maxx
Oxnard, CA
10.2018 - 09.2019
  • Processed sales, returns, and transactions efficiently
  • Supported team in high-volume, fast-paced retail environment
  • Maintained store presentation and provided friendly customer service

Education

Ventura Community College
01.2020

Diploma -

Oxnard High School
01.2019

Skills

  • Fluent in English and Spanish
  • Strong verbal & written communication
  • Excellent customer service and interpersonal skills
  • Detail-oriented and highly organized
  • Proficient in Microsoft Word, Outlook, and PowerPoint
  • Knowledge of medical and veterinary terminology
  • High-volume data entry and 10-key by touch
  • Client account management
  • Multiline phone systems and calendar management
  • Cash handling and transaction processing
  • Excellent phone and email etiquette
  • Adaptable, fast learner, and team-oriented
  • Customer relationship management
  • Attention to detail
  • Conflict resolution

References

Available upon request.

Timeline

Customer Service Representative / Receptionist

Moorpark Veterinary Hospital
04.2022 - Current

Key Holder / Sales Associate

Theresa’s Country Feed & Pet
10.2021 - 04.2022

Intake / Contract Specialist

Alert Communications
09.2019 - 11.2020

Cashier / Sales Associate

T.J. Maxx
10.2018 - 09.2019

Ventura Community College

Diploma -

Oxnard High School