Daniela Sifuentes Gallegos
Dallas
Summary
Quality control professional with sharp eye for detail and commitment to achieving high standards. Skilled in team collaboration, process optimization, and meeting evolving needs. Known for reliability, adaptability, and results-driven approach. Expertise includes quality assurance protocols, root cause analysis, and regulatory compliance.
Overview
8
8
years of professional experience
Work History
Quality Control Team Leader
Freshpoint
Dallas, TX
01.2022 - 05.2026
- Led quality assurance processes to ensure product compliance with industry standards.
- Streamlined testing procedures, reducing cycle time and improving overall efficiency of QA operations.
- Collaborated with cross-functional teams to identify and resolve quality-related issues proactively.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
- Incorporated delivery requirements into planning of testing schedules.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Calibrated instruments and scales in production area and quality lab.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences.
- Established clear communication channels between the Quality Control department and other functional areas within the organization to promote collaboration in problem-solving efforts related to product defects or systemic issues impacting production output.
- Created detailed reports on quality control findings for upper management review and decision-making purposes.
- Maintained a safe and clean working environment, adhering to all relevant health and safety regulations.
- Reported problems and concerns to management.
Lead Sales Associate
RIA Money Transfer
Dallas Tx
09.2018 - 12.2021
- Led sales team in achieving monthly revenue targets through effective training and support.
- Mentored junior associates on best practices for customer service and sales techniques.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Trained new sales associates to ensure consistent performance across the team.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained new employees on customer service, money handling and organizing strategies.
- Attended monthly sales meetings and quarterly sales trainings.
Education
High School Diploma -
Thomas Jefferson High School
Dallas, TX05.2017
Skills
- Quality process audits
- Quality tools
- Documentation control
- Team Training
- Safety procedures
- Safety protocols
- Product knowledge
- Laboratory equipment calibration
- Teamwork and collaboration
- Quality management systems
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Quality Control Team Leader
Freshpoint
01.2022 - 05.2026
Lead Sales Associate
RIA Money Transfer
09.2018 - 12.2021
High School Diploma -
Thomas Jefferson High School