Daniela Skaggs
Belcamp,MD
Summary
Management professional with 3+ years of experience in the Logistics industry. Management experience ranging from a small team to a large team. Proven ability to exceed revenue and performance standards while ensuring operational excellence. Eager to learn, adapt, and sharpen skills while securing a challenging position where previous experiences will lead to growth.
Overview
4
4
years of professional experience
Work History
Manager, CFC Operations
Macys Inc.
08.2022 - Current
- Ensures my department meets or exceeds our goals and targets collectively.
- Coach and counsel direct reports with effective feedback and clear documentation for growth and development.
- Generate, manage, and evaluate various reports to track trends and projections.
- Exceeds requirements in various areas, such as safety, shortage, cost control, quality, and customer service.
- Develop and implement short and long-term strategies to enhance profitability and efficiency for the department.
- Develop a work culture that is diverse, successful, and committed to superior customer service.
Manager, Reverse Logistics
Macys Inc.
08.2021 - 08.2022
- Coach, and counsel direct reports, as well as create a culture of growth and development.
- Utilize multiple systems such as Kronos, FLO, FedCRC, Pipeline.
- Work directly with customers and liquidators to provide goods in a timely and ordered manner to ensure full customer satisfaction.
- Coordinated with logistics and supply chain teams to ensure on-time and cost-effective delivery of goods and services
- Worked with the store manager to ensure processes are aligned with Macy's standards and policy.
- Created and managed budgets to ensure the cost-effectiveness of logistics operations
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Reverse Logistics Supervisor
Macys Inc.
09.2020 - 07.2021
- Ensure a safe work environment and promote Macy’s culture through actions.
- Organize and ship customer orders at a timely manner
- Ensure safety standards are met as well as maintaining productivity goals.
- Coordinate and assign daily tasks. As well as recognize and Celebrate team performance.
- Coordinated transportation and delivery schedules to optimize resource allocation and reduce costs.
- Coordinator, Nov. 2019 – Sept. 2020
- Warehouse Associate, Aug. 2018 – Nov. 2019
Education
Organizational Leadership
Wilmington University
New Castle, DE05.2026
Associate of Science - Social Sciences
Harford Community College
05.2022
Skills
- Verbal and written communication
- Adaptability
- Complex Problem-Solving
- Cross-Functional Teamwork
- Staff Development
- Task Prioritization
- Team Collaboration
- Operations Management
Languages
Spanish
Native or Bilingual
Timeline
Manager, CFC Operations
Macys Inc.
08.2022 - Current
Manager, Reverse Logistics
Macys Inc.
08.2021 - 08.2022
Reverse Logistics Supervisor
Macys Inc.
09.2020 - 07.2021
Organizational Leadership
Wilmington University
Associate of Science - Social Sciences
Harford Community College